Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Lead Technician / Supervisor
uBreakitiFix
09.2023 - 09.2025
Supervised technicians
Facilitated store operations by coordinating technician tasks and resources
Executed device diagnostics and repair to ensure operational efficiency
Store Manager
C9SS, Inc.
02.2019 - 09.2023
Managed retail operations
Ordered inventory/products
Hired and trained new employees
Stocking and merchandising
Master Technician
Batteries Plus Bulbs
09.2014 - 01.2022
Serviced mobile devices to restore functionality and enhance user experience
Assembled and tested battery units to ensure quality and reliability
Managed daily retail activities
Compiled weekly sales reports to track performance trends
Education
High School Diploma -
Southern Wayne High School
Goldsboro, NC
08.2009 - 05.2013
Some College (No Degree) - Information Technology
Wayne Community College
Goldsboro, NC
08.2014 - 10.2015
Skills
Demonstrates Hands-on-Support work
Data Driven
Analytical and Critical problem solver
Demonstrates the ability to work independently
Team Player with excellent communication skills
Fast learner
Certification
WISE Certification, 2023
Samsung Certified-Technician, 2023
Apple Tech Certified, 2015
Microsoft Office Specialist- PowerPoint
Microsoft Office Specialist- Word
Functional Qualifications
Hard worker, dependable, reliable, multi-tasker, fast learner.
Pays close attention to detail and follows safety policies and guidelines.
Demonstrates the ability to work independently with little direct supervision.