Coleman Thompson
macon,GA
Summary
Detail-oriented professional brings extensive construction background and specialized experience on challenging projects. Smoothly leads team members to meet goals, maximize performance and maintain important safety standards. Knowledgeable about applicable codes and industry best practices.
Overview
7
7
years of professional experience
Work History
Window Field Superintendent
84 Lumber
Atlanta, GA
11.2023 - Current
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
- Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
- Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
Operations Manager
84 Lumber
Savannah, GA
03.2022 - 11.2023
- Connected with clients and developed strategies to achieve sales and customer service goals.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Coordinated cross-functional teams to ensure timely delivery of products and services.
- Trained employees on triaging and dispatching procedures to properly handle daily calls.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Scheduled or dispatched workers, equipment or service vehicles to locations using radios or telephones.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements, and service needs.
- Documented services performed, operations information, and dispatch details in system.
- Tracked changes in computer system to keep records current and accurate.
- Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
- Identified locations and needs of callers to accurately send assistance.
- Recorded and maintained files or records of customer requests, work or services performed.
- Participated in team meetings discussing changes in procedures or processes.
- Utilized various software systems to facilitate movement, planning and scheduling.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
- Estimated weights, heights, and centers of balance to make precise placements.
Co-Manager
84 Lumber
Augusta, GA
09.2021 - 03.2022
- Recruited new staff members through job postings, interviews, and references checks.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Minimized waste by employing specific expense-tracking and cost-control strategies.
- Resolved customer disputes in a professional manner while maintaining high levels of customer satisfaction.
- Ensured compliance with local health codes by conducting regular inspections of the premises.
- Oversaw daily operations, maintenance, and administration of various properties.
- Implemented quality control measures to uphold company standards.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
- Analyzed financial data to identify areas of improvement and implement strategies to increase profitability.
Manager Trainee
84 Lumber
Columbus, GA
01.2021 - 09.2021
- Accomplished objectives in first year.
- Identified opportunities for process improvements through analyzing customer complaints data.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Contributed to outline and direction for employee project teams.
- Compiled reports on competitor analysis and presented findings to management.
- Processed customer sales transactions, adjustments and refunds.
- Assisted with opening and closing of retail branch office.
- Shadowed managers to gain understanding of organizational expectations and management techniques.
- Trained new managers on best practices for leading teams effectively while promoting organizational values.
- Participated in team meetings to discuss project progress and challenges.
Team Member
Kia Motors Manufacturing Georgia
West Point, GA
10.2020 - 01.2021
- Performed inspections during production to detect quality problems.
- Stopped workflow to eliminate repeated manufacture of defective products.
- Load raw materials onto production lines and verify accuracy of inventory counts.
- Operated and maintained production equipment to optimize efficiency and quality.
Infantryman (11B)
US Army
Fort Benning, GA
04.2018 - 11.2020
- Repaired and maintained equipment such as radios, weapons systems, vehicles, night vision goggles and other mission essential items.
- Instructed personnel on environmental hazard reduction and PPE use, driving standardized procedures and supporting team health and performance.
- Engaged enemy forces using appropriate tactics based on terrain features or operational objectives.
- Commanded oversight and tactical planning to streamline operations and enhance emergency preparedness procedures.
- Conducted physical training and prepared for deployments.
- Operated successfully under wide range of lighting, weather and stress conditions to complete missions.
- Operated communications equipment to ensure effective field communication.
- Led detailed trainings on weapons systems for subordinates, enhancing overall team safety and cohesion.
- Conducted daily physical fitness training to maintain combat readiness.
- Accounted for multi-million dollar inventories of equipment and supplies with no losses.
- Performed reconnaissance missions to identify enemy positions and movements.
- Inspected gear prior to deployment to ensure proper functioning and safety standards were met.
- Led small teams in tactical operations under stressful conditions.
- Maintained proficiency in the use of small arms weapons systems, including M4 and M16 rifles, M249 squad automatic weapon, M203 grenade launcher, and AT-4 anti-tank weapon.
Education
GED -
Central Georgia Technical College
Macon, GA03-2018
Skills
- Project oversight
- Field documentation
- Waste management
- Cost estimation
- Labor management
- Material procurement
Timeline
Window Field Superintendent
84 Lumber
11.2023 - Current
Operations Manager
84 Lumber
03.2022 - 11.2023
Co-Manager
84 Lumber
09.2021 - 03.2022
Manager Trainee
84 Lumber
01.2021 - 09.2021
Team Member
Kia Motors Manufacturing Georgia
10.2020 - 01.2021
Infantryman (11B)
US Army
04.2018 - 11.2020
GED -
Central Georgia Technical College