Colette Biehl
San Diego,CA
Summary
Currently responsible for working independently but keeping House Corporation Board abreast of all facility operations and within budget for Kappa Delta Sorority at SDSU. Additionally, working daily with Tau Kappa Epsilon Fraternity HCB at SDSU with security and maintenance issues. Worked two years for Sigma Chi Fraternity at SDSU as a part time House Director. Dynamic problem solver with first-rate skills in building relationships and resolving contractual matters. Offering 19 years of success in office administration, customer service and HR responsibilities. Years of seasonal retail service performing all monetary transactions. Worked three years as an Usher in the Ellie Caulkins Opera House for the Denver Center of Performing Arts until all shows were cancelled due to COVID-19 restrictions.
Overview
18
18
years of professional experience
Work History
Sorority House Director
Kappa Delta at San Diego State University
San Diego, CA
07.2022 - Current
- Assure that our house is run to protect the safety, health and well being of our 40 residents and members of the sorority. I strive to have a happy and positive working relationship with our staff, vendors, neighbors and the University to support the positive reputation of Kappa Delta. Additionally, I develop and implement strategy for long term maintenance of the Chapter House while scheduling, supervising and reviewing the work and invoicing of any outside contractor. I complete grocery and supply shopping on an as-needed basis sending all invoices to our HCB with detailed explanations of the charges and within the confines of my budget. Most importantly, I love to meet and greet all visitors, especially parents during move-in days. My girls know they can contact me at any time with issues and questions as I am here for them.
Sorority House Director
Delta Gamma at Washington State University
Pullman, WA
07.2021 - 06.2022
- Responsible for the overall safe operations and upkeep of our 76 live-in student's house. This included negotiating with vendors for best prices on supplies, repairs, cleaning and kitchenette food. Hired kitchen/meal servers, worked with schedules and submitted bi-weekly timesheets for payroll. Worked with Chef on daily menus and all special occasion functions, additionally was hostess for all guests, especially for Parent's Weekends. Scheduled all inspections, work performed in the house and oversaw all repairs. Most importantly, loved working with the girls, understanding the challenges they faced after two years away from campus life, new experiences and living in a large home together for the first time.
Administrative Assistant
Professional Bureau of Collections of Maryland, Inc.
Greenwood Village, CO
03.2019 - 10.2019
- Processed all incoming documents for DOE defaulted student loan program into DMCS. Calculated repayment plans and correspondence for collectors and maintained sensitive information in keeping with DOE guidelines. Answered heavy phone calls, routing to correct offices and collectors while answering questions from clients.
Branch Administrative Assistant-A/R Specialist
Toshiba Business Solutions
Denver, CO
09.2008 - 06.2018
- Responsibilities included contract account management, primary customer point of contact and overall administrative liaison including reception and office management. Ordered office supplies for local Colorado offices as well as assisting ordering for Arizona and Nevada sales teams. Assisted corporate HR department with onboarding new employees, I-9 verification, and benefit orientation. Responsible for creating new customer profiles and any customer updates in company information systems. Processed lease documents for financial vendors, end of lease buyout invoicing for customers, handle return of equipment negotiating purchase of used equipment from finance partners. Prepared Excel usage reports from Toshiba's proprietary software, data base administration, collections and customer service requests.
Education
Bachelor of Arts - Marketing/Management
University of Iowa
Timeline
Sorority House Director
Kappa Delta at San Diego State University
07.2022 - Current
Sorority House Director
Delta Gamma at Washington State University
07.2021 - 06.2022
Administrative Assistant
Professional Bureau of Collections of Maryland, Inc.
03.2019 - 10.2019
Branch Administrative Assistant-A/R Specialist
Toshiba Business Solutions
09.2008 - 06.2018
Bachelor of Arts - Marketing/Management
University of Iowa