Colette Soutar
Baldwin,NY
Summary
Demonstrated exceptional time management and reliability across roles, notably at Dariland, by exceeding customer service expectations and maintaining high cleanliness standards. Skilled in conflict resolution and efficient scheduling, I fostered positive environments and streamlined operations, achieving significant trust and rapport with clients and customers alike.
Overview
4
4
years of professional experience
Work History
Babysitter
Private Client
12.2020 - 12.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
- Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
- Administered medications, following strict instructions from parents and medical labels.
- Managed schedules for multiple children, ensuring timely transportation to extracurricular activities while maintaining open communication with parents regarding scheduling needs.
- Monitored children's play activities to verify safety.
- Assisted with light housekeeping duties as well as running errands.
Cashier
Dariland
04.2023 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Cashier
Bayview Farm
05.2021 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Baldwin Senior High School
Baldwin, NYSkills
- Patience and Empathy
- Time Management
- Strong Work Ethic
- Reliability
- Flexible scheduling
- Conflict Resolution
- Dependability
Timeline
Cashier
Dariland
04.2023 - 03.2024
Cashier
Bayview Farm
05.2021 - 09.2023
Babysitter
Private Client
12.2020 - 12.2024
Baldwin Senior High School
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