Colette Zimmerman
Wisconsin Rapids
Summary
Hardworking, reliable, team player, works well unsupervised or within a team atmosphere. Committed to providing friendly service addressing customer's needs.
Overview
20
20
years of professional experience
Work History
Dietary Cook
Cranberry Court Assisted Living
Wisconsin Rapids, WI
04.2024 - Current
- Prepared balanced meals adhering to dietary restrictions and nutritional guidelines.
- Assisted in menu planning to enhance resident satisfaction and variety.
- Maintained kitchen sanitation standards and ensured compliance with health regulations.
- Collaborated with nursing staff to address individual dietary needs effectively.
- Trained new kitchen staff on food preparation techniques and safety protocols.
- Maintained a clean and sanitary work environment, adhering to health department regulations and safety protocols.
- Prepared, apportioned and served menu and specialized food items developed to meet facility residents' unique dietary needs.
- Ensured timely meal service by coordinating cooking schedules and prioritizing tasks based on patient needs.
- Kept accurate records of patient dietary information for reference during meal planning and preparation stages.
- Assisted in menu planning, incorporating seasonal ingredients for optimal taste and nutritional value.
- Promoted teamwork among kitchen staff by fostering open communication and addressing issues promptly.
- Trained new staff members in kitchen procedures, equipment usage, and recipe preparation to maintain quality standards.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Maintained awareness of individual dietary needs of residents and verified proper delivery of meals to correct residents.
- Responded to notes and complaints concerning menu items and meals, working to develop resolutions and satisfy residents' tastes and preferences.
- Achieved cost savings through careful ingredient selection, bulk purchasing, and minimizing waste.
- Increased customer satisfaction with personalized attention to individual dietary concerns or allergies during meal preparation.
- Received orders, verified contents against invoices and assessed quality of products to verify conformance to organizational standards.
- Communicated with supervisor to discuss menu items, ingredients and nutritional values.
- Monitored food temperatures throughout preparation and serving process.
- Planned menus complying with established health guidelines and budget limitations.
Caregiver, Activities Director
Wellington Place At Biron
Wisconsin Rapids, WI
03.2023 - 04.2024
- Provided compassionate support to residents, ensuring comfort and dignity in daily activities.
- Assisted with personal care tasks, maintaining hygiene and promoting overall well-being.
- Monitored residents' health conditions, promptly reporting changes to nursing staff for timely intervention.
- Developed and maintained positive relationships with residents, fostering a supportive community environment.
- Coordinated recreational activities, enhancing social engagement and improving quality of life for residents.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Data Entry Representative
Nelnet fna Great Lakes Higher Education
Wisc Rapids, WI
09.2018 - 02.2023
- Compared data with source documents, and re-entered data in verification format to detect errors.
- Compiled, sorted, and verified the accuracy of data before it was entered.
- Located and corrected data entry errors, and reported them to supervisors.
- Maintained logs of activities and completed work.
- Selected materials needed to complete worked assignments.
- Stored completed documents in appropriate locations.
- Communicated with customers, employees, and other individuals to answer questions, disseminate, and explained information, and addressed complaints.
- Reviewed files, records, and other documents to obtain information to respond to requests.
Deli Associate
Walmart
Wisc Rapids, WI
06.2017 - 09.2018
- Communicated with customers regarding orders, comments, and complaints.
- Prepared daily food items, and cooked simple foods using proper safety precautions and sanitary measures.
- Answered customers' questions about merchandise and advised customers on merchandise selection.
- Cleaned and stocked shelves, racks, cases, bins, and tables with new and transferred merchandise.
- Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
- Portioned and wrapped the food, or place it directly on plates for service to patrons.
- Stored food in designated containers and storage areas to prevent spoilage.
- Took and recorded temperature of food and food storage areas, such as refrigerators and freezers.
Guest/Food Service Coworker
Kwik Trip
Plover, WI
09.2006 - 04.2017
- Greeted customers and assisted them with product questions, selections, and concerns.
- Kept a clean sales floor, straightened and faced merchandise.
- Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
- Cleaned and stocked shelves, racks, cases, bins, and tables with new merchandise to drive product sales.
- Managed current knowledge of store promotions and highlighted sales to customers.
- Kept spoilage/waste to a minimum by ordering and utilizing proper quantities and rotating products.
- Trained fellow coworkers to maintain proper policies and procedures were followed.
- Prepared and packaged baked goods to help boost customer sales.
Education
High School Diploma -
Green Bay Preble
Green Bay06-2006
Skills
- Reliable and adaptable
- Ability to multitask under pressure
- Attention to detail
- Self-motivated
- Patient and professional
- Fast learner
- Sales and retail experience
- Critical thinking
- Customer relations
- Problem resolution
Timeline
Dietary Cook
Cranberry Court Assisted Living
04.2024 - Current
Caregiver, Activities Director
Wellington Place At Biron
03.2023 - 04.2024
Data Entry Representative
Nelnet fna Great Lakes Higher Education
09.2018 - 02.2023
Deli Associate
Walmart
06.2017 - 09.2018
Guest/Food Service Coworker
Kwik Trip
09.2006 - 04.2017
High School Diploma -
Green Bay Preble