Coley Kirkland
Raleigh,NC
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Anna Bananas
03.2023 - Current
- Stocked merchandise, clearly labeled items, and arranged according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Server
Blowing Rock Country Club
05.2023 - 08.2023
- Greeted and accommodated guests, building positive experience from first interaction.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Provided excellent customer service by anticipating needs and responding promptly to requests.
Sales Floor Associate/Cashier
Revolver Consignment Boutique
05.2022 - 01.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Family Nanny
Julie Bullock
05.2022 - 08.2022
- Built positive and nurturing environments to support child social and emotional growth.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Drove children to and from school and Summer camps.
Youth Ministry Intern
White Memorial Presbyterian Church
09.2020 - 06.2021
- Prepared materials for children's Sunday school.
- Created videos for Transitions Lifecare and updates on Church activities.
- Assembled packaged bags for drive-thru events during COVID.
Customer Service/Counter Sales Team Member
Kilwins Chocolates, Fudge & Ice Cream
08.2020 - 03.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Bachelor of Arts - Communication Studies
Appalachian State University
Boone, NC05.2025
Skills
- Problem-Solving
- Interpersonal communication
- Organization
- Active listening
Career Objective
- Server, Blowing Rock Country Club, Blowing Rock, NC
- Retail Sales Associate, Anna Bananas, Boone, North Carolina
- Sales Floor Associate/Cashier, Revolver Consignment Boutique, Raleigh, US
- Youth Ministry Intern, White Memorial Presbyterian Church, Raleigh, US
- Customer Service/Counter Sales Team Member, Kilwins Chocolates, Fudge & Ice Cream, Raleigh, US
Timeline
Server
Blowing Rock Country Club
05.2023 - 08.2023
Retail Sales Associate
Anna Bananas
03.2023 - Current
Sales Floor Associate/Cashier
Revolver Consignment Boutique
05.2022 - 01.2023
Family Nanny
Julie Bullock
05.2022 - 08.2022
Youth Ministry Intern
White Memorial Presbyterian Church
09.2020 - 06.2021
Customer Service/Counter Sales Team Member
Kilwins Chocolates, Fudge & Ice Cream
08.2020 - 03.2021
Bachelor of Arts - Communication Studies
Appalachian State University
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