Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Coley Varnado Jenkins

Coley Varnado Jenkins

Covington,Louisiana

Summary

Highly motivated individual. Former Fashion Model. I have worked in many settings and I have experience working with medical patients, working in customer service, classroom settings, and with office intake information.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Patient Access Representative ED

St. Tammany Hospital
05.2023 - Current
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
  • Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
  • Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.
  • Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times.
  • Improved patient satisfaction scores by actively addressing concerns and providing prompt assistance during the check-in process.

Office Assistant

Visionquest Communications
06.2018 - 08.2022
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Scheduled and coordinated travel arrangements for office staff members.
  • Assisted with onboarding of new employees.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Delivered clerical support by handling range of routine and special requirements.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Input data into spreadsheets and databases.
  • Created purchase orders and tracked invoices to avoid missed or delayed shipments.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
  • Assisted with budgeting and financial management to keep office operating within budget.
  • Maintained and updated office records, both digital and physical.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Collaborated with various departments to complete assigned tasks.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Edited documents to keep company materials free of grammar errors.
  • Organized events and meetings to maximize capacity and keep event venues running smoothly.
  • Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
  • Monitored and tracked budgets and expenses.

Reading Interventionist

Bogalusa High School
10.2017 - 06.2018
  • Created positive and engaging environment in classroom that encouraged literacy skills.
  • Collaborated with teachers to assess needs, set objectives and discuss strategies.
  • Affirmatively communicated and promoted positive attitude with each and every student.
  • Enhanced knowledge by attending training and adopting new technologies.
  • Provided tutoring and after school assistance to students requiring additional help with reading.
  • Assessed and reported on each student's reading progress in accordance with policies developed by school district.
  • Implemented tracking tools to evaluate successes and areas in need of improvement.
  • Interpreted student assessment data to ascertain best intervention methods.
  • Promoted love of reading and literacy to all students.
  • Helped students prepare for standardized tests and reviewed results against objectives after completion.
  • Assessed and documented student progress with established goals.
  • Taught Reading to individual and small groups.
  • Supervised test taking and graded papers.
  • Supervised small reading groups of students.
  • Developed interventions for students currently struggling or at risk of falling behind.
  • Created tools for instruction and behavioral support.
  • Gathered, organized and analyzed data on student needs and progress.
  • Contacted parents to discuss student progress and notify about class issues.

Substitute, Paraprofessional Educator

Franklinton Junior High School
10.2012 - 05.2017
  • Supported student learning objectives through personalized and small group assistance.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Reported on student progress, behavior, and social skills to parents.
  • Provided support to help students with special needs learn and grow.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Applied specialized teaching techniques to reinforce social and communication skills.
  • Assessed student social, emotional, and academic needs to plan goals appropriately.
  • Relieved classroom teacher during breaks and maintained order and structure in classroom.
  • Prepared instructional materials for group and one-on-one use to comply with established curriculum.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Maintained safety and security by overseeing students in recess environments.
  • Supervised students on field trips for safety and proper behavior in public settings.
  • Delivered curriculum in both one-on-one lessons and group learning environments.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Provided support during classes, group lessons, and classroom activities.
  • Collaborated with parents and guardians to increase support and provide best learning environment.
  • Oversaw groups of students at school and off-site locations, maintaining optimal safety, and security.
  • Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
  • Administered tests and assessments to evaluate student progress and performance.

Office Manager

Fair City Counseling (Andrew Sharp, NP)
06.2012 - 04.2016
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Coordinated special projects and managed schedules.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Updated reports, managed accounts, and generated reports for company database.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Delivered performance reviews, recommending additional training or advancements.
  • Managed office operations while scheduling appointments for department managers.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Maintained computer and physical filing systems.
  • Reported to senior management on organizational performance and progress toward goals.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Fashion Model

Bridal Expo
01.2014 - 04.2014
  • Evaluated performance of existing investments and adjusted accordingly.
  • Maintained accurate, up-to-date financial spreadsheets and databases fore reliable reference.
  • Assisted companies with choosing and timing investments for optimal results.
  • Participated in client meetings to discuss financial analysis and investment strategies.
  • Adapted quickly to changing environments for continued professionalism under pressure.
  • Remained focused, motivated and professional throughout long shoots and events.
  • Built extensive modeling portfolios showcasing adaptability and versatility for varied brands.
  • Designed fitness and dietary schedules to meet client demands for shoots.
  • Held long poses for paint artists, resulting in desired image or form.
  • Kept up with personal care to cut down on wait times for hair, makeup and styling.
  • Rehearsed cat walks and special choreography in preparation for fashion exhibits.
  • Designed personal body care plans to optimize health appearance.
  • Secured repeat bookings through outstanding professionalism and versatility.
  • Modeled garments such as dresses, coats, underclothing, and swimwear.
  • Forged constructive relationships with photographers, creative directors and fashion professionals for productive working environments.
  • Represented companies and brands at conventions and trade shows to promote products and services.
  • Understood fashion trends to accurately portray brand and client briefs.
  • Walked runways to introduce new collections.
  • Cut down on shooting times by closely following photographer directions and feedback.
  • Supported fine art photographers by posing for portraits.
  • Posed for photo shoots to showcase clothing designs and accessories.
  • Promoted products and services by posing for commercials, live shows, and photo shoots.
  • Developed growing contacts networks to secure regular work.
  • Maintained high levels of professionalism in many shoots.
  • Modeled in editorial shoots for fashion magazines.
  • Maintained readiness for all jobs by keeping up with proper self-care and effective stress management strategies.
  • Posed and strutted to demonstrate features such as garment quality, style, and design.
  • Stood for fitting sessions to help designers with clothing size information.

Model

Photography Workshop, Patsy McKenzie
01.2013 - 01.2014
  • Understood fashion trends to accurately portray brand and client briefs.
  • Represented companies and brands at conventions and trade shows to promote products and services.
  • Stood for fitting sessions to help designers with clothing size information.
  • Researched promoted products to understand overall value proposition.
  • Held long poses for paint artists, resulting in desired image or form.
  • Maintained high levels of professionalism in many shoots.
  • Posed for photo shoots to showcase clothing designs and accessories.
  • Developed growing contacts networks to secure regular work.

Education

Applied Science

Northshore Technical Community College - Sullivan
Bogalusa, LA

Creating U- Modeling, Acting, Filmmaking
Covington, La

High School Diploma -

Franklinton High School
Franklinton, LA
05.2012

Skills

  • Communication
  • Physical Fitness
  • Fashion Trends Understanding
  • Active Listening
  • Makeup Knowledge
  • Room Inventory
  • Critical Thinking
  • Customer Satisfaction
  • Reading Comprehension
  • Acting Familiarity
  • Fashion Events
  • Able to Take Direction
  • Business Operations
  • Fashion Show Preparation
  • Learning Strategies
  • Maintaining Clean Work Areas
  • Still Photo Modeling
  • Maintaining Readiness
  • Fashion Photography
  • Social Perceptiveness
  • Model Collaboration
  • Professional Relationships
  • Runway Modeling
  • Public Relations
  • Completing Interviews
  • Audience Appearances
  • Print Photography
  • Greeting Guests
  • Audition Techniques
  • Photoshoot Procedures
  • Maintain Appearance
  • Portfolio Maintenance
  • Maintaining Office Responsibilities
  • Patient Intake
  • Insurance Billing

Certification

  • Certified Paraprofessional

Timeline

Patient Access Representative ED

St. Tammany Hospital
05.2023 - Current

Office Assistant

Visionquest Communications
06.2018 - 08.2022

Reading Interventionist

Bogalusa High School
10.2017 - 06.2018

Fashion Model

Bridal Expo
01.2014 - 04.2014

Model

Photography Workshop, Patsy McKenzie
01.2013 - 01.2014

Substitute, Paraprofessional Educator

Franklinton Junior High School
10.2012 - 05.2017

Office Manager

Fair City Counseling (Andrew Sharp, NP)
06.2012 - 04.2016

Applied Science

Northshore Technical Community College - Sullivan

Creating U- Modeling, Acting, Filmmaking

High School Diploma -

Franklinton High School

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Coley Varnado Jenkins