Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Isabel Glover

COVINGTON,Louisiana

Summary

Dependable employee, successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

4
4
years of professional experience

Work History

Server Shift Leader

Reginelli's Pizzeria
07.2022 - Current
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.


Babysitter

Judy Marcev
03.2020 - 01.2023
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Assisted children with homework assignments and special projects across different subjects.

Education

B.A. in Communication & Media Studies - Television & Multimedia Journalism

Southeastern Louisiana University
Hammond, LA
05.2024

Skills

  • Guest Service
  • Verbal and Written Communication
  • Teamwork and Collaboration
  • Guest Relations
  • Problem-Solving
  • Team Leadership
  • Cleaning and Sanitation

Timeline

Server Shift Leader

Reginelli's Pizzeria
07.2022 - Current

Babysitter

Judy Marcev
03.2020 - 01.2023

B.A. in Communication & Media Studies - Television & Multimedia Journalism

Southeastern Louisiana University

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Isabel Glover