Colin Andersen
Las Vegas,NV
Summary
Personable and dedicated Customer Service Representative with extensive experience in the restaurant and bar industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
17
17
years of professional experience
Work History
Bartender
The Lodge At Blue Diamond
Las Vegas, Nevada
09.2023 - Current
Bartender/Barback
Born And Raised
Las Vegas, NV
04.2023 - 09.2023
Bartender
4th and Mill
RANCHO CUCAMONGA, CA
10.2015 - 03.2023
- 6+ years of bartending experience
- Experience in de-escalating situations
- Upsold customers from shelf to premium brands to help boost sales.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
Bar Tender
Chase's
La Verne, CA
03.2022 - 10.2022
Customer Service Representative
Paramount-automotive
Ontario, CA
04.2021 - 02.2022
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Truck Driver
AC Freight
Fontana, CA
11.2019 - 04.2021
- Utilized pallet jacks and forklifts to load and unload materials off trucks.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
Level 4 Associate
In N Out
Hollywood, CA
10.2006 - 10.2010
- Checked food orders, bagged items and included condiments based on established standards.
- Identified needs of customers promptly and efficiently.
- Enforced company policies, answered coworkers' questions and trained new personnel.
Education
Associate of Arts - Guitar
Musicians Institute
Los Angeles, CA10.2010
Skills
- Customer relations
- Serve safe certified
Timeline
Bartender
The Lodge At Blue Diamond
09.2023 - Current
Bartender/Barback
Born And Raised
04.2023 - 09.2023
Bar Tender
Chase's
03.2022 - 10.2022
Customer Service Representative
Paramount-automotive
04.2021 - 02.2022
Truck Driver
AC Freight
11.2019 - 04.2021
Bartender
4th and Mill
10.2015 - 03.2023
Level 4 Associate
In N Out
10.2006 - 10.2010
Associate of Arts - Guitar
Musicians Institute
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