Colin Carnevale
Westamerica Bank
Petaluma,CA
4
years of professional experience
Directing operational workflows and technical auditing within the merchant services division to ensure the integrity of payment processing systems. Focus is on bridging the gap between high-level banking operations and technical precision, maintaining rigorous PCI compliance standards while driving efficiency through custom automation and platform administration.
Work History
Bankcard Operations Technician Level 1
6 Months- Automation & Workflow Coding: Develop custom VBA, SQL, and Python applications to automate heavy data transformation, audit internal systems, and eliminate manual workflow bottlenecks, saving 12–26 hours per month in manual auditing workflows.
- IT Infrastructure & Project Management: Manage internal IT and network systems while tracking critical hardware, software, and infrastructure project timelines across the division.
- Platform Operations & PCI Compliance: Oversee merchant onboarding via legacy Fiserv and TSYS platforms while driving project tracking for strict PCI compliance standards.
- Administrative & Operations Execution: Coordinate vital office operations and administrative workflows, bridging the gap between technical infrastructure, client support, and daily business needs.
Operations & Project Coordinator / Associate Producer
3 Years- Project Execution: Facilitate end-to-end project execution for cross-functional teams of up to 40, managing complex production schedules, equipment logistics, and vendor relations to ensure project continuity under strict deadlines.
- Personnel Onboarding: Lead personnel onboarding and resource allocation, serving as the primary point of contact for technical workflow implementation and staff readiness.
- Risk Mitigation: Mitigate operational risks by identifying and resolving real-time bottlenecks and 'trigger events,' preventing costly downtime in high-accountability environments.
- Financial Tracking: Track project documentation and financials, delivering consistent performance status updates to senior leadership to ensure projects stay within scope.
Stagehand Technician (Technical Operations)
2 Years 2 Months- Technical Troubleshooting: Coordinated onsite execution for large-scale technical productions, collaborating with broadcast engineers and technical staff to troubleshoot hardware and software issues in real-time.
- Safety & Compliance: Maintained 100% adherence to rigorous safety protocols and documented workflows, contributing to a zero-accident safety record across high-pressure, union-regulated environments.
Assistant Winemaker (Process & Documentation)
1 Year 5 Months- Quality Control: Oversaw high-precision production workflows and technical documentation, ensuring strict compliance with Standard Operating Procedures (SOPs) and quality control standards.
- Process Audits: Conducted frequent quality inspections and performance audits to identify and rectify process gaps, maintaining the integrity of the production lifecycle.
Education
Bachelor of Arts - Motion Pictures and Television
Skills
Programming & Automation: VBA
SQL
Python
Power Query
Workflow Design
Digital Automation
Platform & Operations: Fiserv
TSYS
Identity & Access Management (IAM)
Systems Documentation
Audit Readiness
IT Infrastructure: Network Security (Firewalls/Switches)
Virtual Machines (VM)
Disaster Recovery
Server Maintenance
Project Management: Risk Mitigation
SOP Development
Resource Allocation
Budget Tracking
Cross-Functional Leadership
LANGUAGES
English: Fluent
Japanese: Beginner
Timeline
Bankcard Operations Technician Level 1
Westamerica Bank
02.2026 - CurrentRead More
Stagehand Technician (Technical Operations)
IATSE Local 16
07.2023 - 09.2025Read More
Operations & Project Coordinator / Associate Producer
Independent Film Productions
02.2023 - 02.2026Read More
Assistant Winemaker (Process & Documentation)
Stone Edge Farms
08.2022 - 01.2024Read More
Academy of Art University
Bachelor of Arts from Motion Pictures and Television
Read More