Abigail Rice
Fayetteville,North Carolina
Summary
Canine Trainer and Behavior Specialist
Experienced K9 trainer and handler. Ten years experience in customer relations, issue resolution, and team lead experience. Experienced in sensitive and confidential information processing and management. Self starter and highly motivated. Strong verbal communication. Dedicated and effective team leader and co-worker. Eagerness to learn.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Professional Dog Trainer
Patriot K-Nine
Fayetteville, North Carolina
03.2024 - 10.2024
- Maintained accurate inventory records and facilitated timely procurement of company assets
- Managed paperwork for all K-9 clients trained or boarded at the facility
- Provided sales consulting services to prospective customers face-to-face
- Managed group classes and various specialty classes
- Participated in community events for the purpose of increasing potential business connections
- Enhanced client experience through personalized instruction in individual or group sessions
- Provided professional in-home boarding and training services.
Owner & Head Trainer
Eclipse K9
Fayetteville, North Carolina
01.2023 - 08.2024
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Oversaw budgeting and financial management.
- Ensured compliance with local, state, and federal regulations.
- Reviewed legal documents related to business operations.
- Led startup and creation of operational procedures and workflow planning.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Professional Dog Trainer & Sales Consultant
Next Door K9 Solutions
Sanford, North Carolina
07.2022 - 01.2023
- Consults and evaluations for potential clients via virtual and phone meetings
- Procure different documents related to clients intake requirements
- In home board & trains and boarding
- Management of personal and work hours due to the nature of the job
- Maintaining relationships with clients after completed training to assure satisfaction of service
- Cash/payment management
- Client schedule management
- Conduct private lessons including basic obedience, advanced off leash obedience, and behavior modifications
- Inventory management and procurement of company assets, products and supplies
- Conduct daily health checks/grooming of client and company dogs
- Conduct daily training of assigned K-9’s and manage kennels of client and company working dogs
- Transport of client dogs to and from home and the facility as well as veterinary visits in company and personal vehicles.
Professional Dog Trainer
Patriot K-Nine
Fayetteville, North Carolina
02.2021 - 07.2022
- Inventory management and procurement of company assets, products and supplies
- Management of paperwork for all K-9 clients trained or boarded at the facility
- In person sales consulting of potential clients
- Management of group classes and a variety of specialty classes
- Attendance of local events for potential business outreach
- Private lessons offered to clients at facility as well as in public settings
- In home boarding and training.
Work Study/Kennel Technician
Tarheel Canine
Sanford, North Carolina
09.2020 - 12.2020
- Managed and maintained upkeep of more than 40 kennels for pet/working dogs, while adhering to established timeframes
- Demonstrated adaptability through varied work experiences
- Maintained training areas and equipment in excellent condition
- Maintained detailed records of the vaccinations and treatments administered for future reference by staff
- Ensured proper documentation of individual K9's development by accurately logging training-related data.
Veterinary Assistant/Receptionist
Pro-Vet of Siloam Springs
Siloam Springs, Arkansas
05.2020 - 08.2020
- Conducting behavior related appointment advice for clients/patients
- Confirmation and follow-up calls with clients
- Administering different medical tests
- Using symptoms from clients and accessing the situation for emergencies
- Filling medications for over the counter, controlled substances, and prescriptions
- Working under high intensity environments
- Learning basic knowledge of common dog/cat diseases
- Learning basic usage of common medications administered to pets and how they work
- Assisting with emergency and non-emergency surgeries
- Sterilization processes for multiple scenarios in a vet setting.
Canine Trainer and Behavior Specialist & Assistant Lead Trainer
Joint Forces K9
Siloam Springs, Arkansas
11.2019 - 05.2020
- Service dog work, protection training, and competition training daily
- Public speaking - conducting seminars for the general public regarding defensive handling, canine behavior, canine interactions, etc
- Created client and company vehicle contracts
- Document physical condition of assigned client and company dogs
- Event planning and marketing of company services and offerings
- Management of other kennel techs and trainers
- Upkeep of company vehicles and other assets.
Kennel Technician
Joint Forces K9
Siloam Springs, Arkansas
05.2019 - 08.2019
- Maintenance, sanitization and deep-cleaning of kennels and facilities
- Customer service and cash handling experience
- Database entry
- Responsible for cleanliness of property
- Administer vaccinations and medications for all K-9 clients and company dogs
- Transport K-9’s for emergency care and routine check-up vet visits
- Mental and physical exercise of client and company dogs
- Maintain cleanliness of dogs while at and before leaving the facility.
Kennel Technician
City of Siloam Springs Animal Shelter
Siloam Springs, Arkansas
04.2018 - 03.2019
- Customer service and animal adoption management
- Database management and data-entry
- Register and cash handling
- Code enforcement and licensing
- Grooming of animal residents at the Animal Shelter
- Animal kennel cleanliness and sanitization of the Animal Shelter
- Administer vaccinations and medications for all residents of Animal Shelter
- Lawn management and maintenance of Animal Shelter property
- Working with City Code Officers to enforce code and city regulations
- Animal Records Management
- Document daily health conditions and behaviors of all residents of Animal Shelter
- Work with local rescue organizations to help animal adoption rates
- Handle feral dogs and cats.
Education
BS of Science (major in biology) progression -
Northern Virginia Community College
01.2018
Skills
- Defensive Handling Skills
- Database Management
- Exemplifies integrity
- Experienced in fundamental business skills
- Proficient in standard office software programs
- Marketing
- Issue Identification
- Workflow Analysis
- Deadline Adherence
- Financial Management
- Budget Development
- MS Excel
- Risk Analysis
- Bookkeeping
Certification
- Certificate in Cyber Foundations, Fayetteville State University, Fayetteville, NC, 01/2024, 04/2024
- Certification of Canine Trainer & Behavior Specialist, Starmark Academy, Hutto, TX, 08/2019, 11/2019
Coverlettertitle
Abigail Rice - Resume Cover Letter
Coverletterrevisiondate
02/2023
Resumerevisiondate
07/24/2020
Resumetitle
Abigail Rice - Resume
Timeline
Professional Dog Trainer
Patriot K-Nine
03.2024 - 10.2024
Owner & Head Trainer
Eclipse K9
01.2023 - 08.2024
Professional Dog Trainer & Sales Consultant
Next Door K9 Solutions
07.2022 - 01.2023
Professional Dog Trainer
Patriot K-Nine
02.2021 - 07.2022
Work Study/Kennel Technician
Tarheel Canine
09.2020 - 12.2020
Veterinary Assistant/Receptionist
Pro-Vet of Siloam Springs
05.2020 - 08.2020
Canine Trainer and Behavior Specialist & Assistant Lead Trainer
Joint Forces K9
11.2019 - 05.2020
Kennel Technician
Joint Forces K9
05.2019 - 08.2019
Kennel Technician
City of Siloam Springs Animal Shelter
04.2018 - 03.2019
BS of Science (major in biology) progression -
Northern Virginia Community College