Summary
Overview
Work History
Education
Skills
Timeline
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COLIN EBERT

Belews Creek,United States

Summary

Seasoned Business Analyst offering 35 years of Aviation Maintenance industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

35
35
years of professional experience

Work History

Business Analyst

HAECO Americas
01.2022 - Current
  • Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
  • Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Provided training to optimize workflow processes to enhance overall productivity and achieve operational excellence.
  • Monitored production adherence to contractual obligations to ensure maximum capture of revenue.
  • Worked diligently with aircraft maintenance leadership to learn and utilize best practices to maximize effectivity and profitability.
  • Monitored budget performance on numerous lines of commercial aircraft heavy maintenance to seek out and establish contractual updates to maximize profitability and on-time performance.

Business Planner

HAECO Special Services (Military Contracts)
11.2016 - 01.2022

Monitored project budget analytics daily to ensure capture of all revenue.

Established short-term and long-term plans to monitor and adjust aircraft workload towards on-time or early completion.

Interacted daily with customer representatives for project status and to update time requirements and payment agreements.

Worked with customer representatives to ensure compliance with all military contractual obligations and policies.

Aircraft Maintenance Supervisor

TIMCO Aviation Services
01.2008 - 11.2016
  • Plan and establish work schedules, assignments, and production sequences to meet production goals
  • Keep records of employees' attendance and hours worked
  • Oversee shift operations of 20-30 maintenance technicians during heavy commercial aircraft maintenance and overhaul operations
  • Establish and maintain man-hour budgets for maintenance visits and monitor to identify and avoid problem areas
  • Review all technical paperwork used during maintenance operations for effectivity, accuracy and completeness
  • Provide training and coaching to employees
  • Establish daily and weekly goals for technicians and monitor performance for routine evaluations.
  • Increased on-time departures by effectively managing maintenance schedules and prioritizing tasks.
  • Facilitated seamless communication between maintenance teams, ensuring timely resolution of any concerns or challenges.

Manager - Workforce Management Group

TIMCO Aviation Services
07.2003 - 01.2008
  • Managed a group of 20 professionals in the Aviation Maintenance Field to include Aircraft Production Planners, Workforce Planners, Technical Trainers and Technical Recruiters
  • Responsible to oversee the Production Planning of Aircraft Heavy Maintenance for 10-20 lines of aircraft visits for numerous worldwide customers
  • Responsible to oversee the planning and scheduling of the maintenance workforce of over 1,200 maintenance technicians to include scheduling training and qualification events
  • Responsible to oversee the technical recruiting operation, hired over 230 technicians in 3 months for an unplanned workload increase
  • Responsible to oversee the establishment and implementation of training programs to insure all customer and FAA requirements are met at all times.

Workforce Planning Supervisor

TIMCO Aviation Services
10.1993 - 07.2003
  • Supported the growth of the company by integrating newly hired technicians into the company based upon need and experience
  • The company grew during this time from 300 technicians to over 1,200
  • Responsible to develop and oversee the scheduling of up to 1,200 maintenance technicians to support long-range forecasts and daily workload issues
  • Developed various spreadsheets to enable discussions of future planning and requirements for manpower support based upon known and probable workload.

A&P Mechanic

TIMCO Aviation Services
03.1993 - 10.1993
  • Performed aircraft maintenance functions on numerous types of commercial aircraft.

A&P Mechanic

United Airlines
01.1992 - 03.1993
  • Performed A&P and Structures work on B747, DC-10 and B727 aircraft.

Dock Planner

United Airlines
06.1989 - 01.1992
  • Daily scheduling of manpower for the oncoming shift of over 100 technicians
  • Assigning overtime according to company policy
  • Monitor technical documents used during aircraft maintenance for accuracy and completeness
  • Scheduled the workflow for the oncoming shift each day during B747 Heavy Checks and Modifications.

Education

Bachelor of Science - Aviation Maintenance Management -

Embry-Riddle Aeronautical University
Daytona Beach, Florida
05.1989

High School Diploma -

Severna Park Senior High
Severna Park, Maryland
06.1985

Skills

  • Advanced knowledge and abilities working with Microsoft Office Programs
  • Excellent interpersonal skills, able to communicate professionally at all levels internal and external to company
  • Strong background in technical writing and manual creation and revision
  • Data Analysis
  • Workflow Analysis
  • Stakeholder Management
  • User Acceptance Testing
  • Microsoft Office Suite
  • Strategic Planning
  • Competitive Analysis
  • Business Planning
  • Business process improvement
  • Project Management
  • Technical Writing
  • Forecasting and planning
  • Business Process Mapping
  • Pivot tables
  • Project finance
  • Business Analysis
  • Analytical Thinking
  • Data and Analytics
  • Attention to Detail
  • Written Communication
  • Goal Setting
  • Financial Management
  • Professionalism
  • Effective Communication

Timeline

Business Analyst

HAECO Americas
01.2022 - Current

Business Planner

HAECO Special Services (Military Contracts)
11.2016 - 01.2022

Aircraft Maintenance Supervisor

TIMCO Aviation Services
01.2008 - 11.2016

Manager - Workforce Management Group

TIMCO Aviation Services
07.2003 - 01.2008

Workforce Planning Supervisor

TIMCO Aviation Services
10.1993 - 07.2003

A&P Mechanic

TIMCO Aviation Services
03.1993 - 10.1993

A&P Mechanic

United Airlines
01.1992 - 03.1993

Dock Planner

United Airlines
06.1989 - 01.1992

Bachelor of Science - Aviation Maintenance Management -

Embry-Riddle Aeronautical University

High School Diploma -

Severna Park Senior High
COLIN EBERT