Colin Ezernack

· Delivered exceptional customer service by ensuring a positive dining experience for guests through attentive and friendly service.

· Managed multiple tables of 25-40 people while simultaneously putting in phone orders, taking food to tables, and handling other guest inquiries.

· Collaborated with kitchen staff to ensure accurate and timely delivery of food orders, while maintaining a smooth flow of service.

· Upsold menu items and assisted in promoting daily specials, contributing to increased revenue for the restaurant.

· Reviewed sale use tax returns for taxpayers remitting taxes to Calcausieu Parish School Board.

· Located and identified misappropriated funds filed and made amendments so that funds were filed in the right jurisdiction.

· Contacted taxpayers for data needed to reconcile taxes.

· Trained the interns for the following semester by showing them what to look for, how to contact taxpayers, how to make amendments, and software processes.