Summary
Overview
Work History
Education
Skills
Certification
Work Authorization
Personal Information
Timeline
Generic

Colin Glenn

Waterford,CT

Summary

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Store Manager

Connectivity source/ T-Mobile
07.2022 - Current
  • Managed store organization, maintenance, and purchasing functions.
  • Completed routine store inventories.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Experience filling in for District Manager.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Optimized store displays and appearance via strategic merchandising.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.

Zone Manager

OSL Retail Services Inc
10.2021 - 07.2022
  • Managed two locations
  • Analyzed and improved performance across zone using sales metrics and performance reports.
  • Supported regional managers, adjusting sales goals and processes for each region based on zone metrics and company objectives.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Established team priorities, maintained schedules and monitored performance.
  • Developed reports of zone performance and presented data to upper management.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Turned a low performing zone into one of the top performing zones in New England
  • Lead sales calls for zone weekly.

Outside Sales Rep

UAV Marketing
10.2020 - 12.2021
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Built strong client rapport to establish diversified network of connections.
  • Negotiated terms and contracts with clients to maintain profitable sales.
  • Collaborated with internal teams to fulfill orders and meet customer needs

Mobile Expert

Get Wireless Now (AT&T authorized retailer)
05.2021 - 10.2021
  • Maintained sound knowledge of company product suites.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Recommended complementary purchases to customers, increasing revenue.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

Skills

  • Talent Acquisition
  • Operational Efficiency
  • Sales Analysis
  • Profit and Loss Control
  • Staff Management
  • Scheduling Knowledge
  • Team Meetings
  • Business Leadership
  • Retail Effectiveness
  • Strong Multitasking Skills

Certification

First Aid Certification

Work Authorization

Authorized to work in the US for any employer

Personal Information

  • Willing To Relocate: Anywhere
  • Title: Store Manager - Sales Manager

Timeline

Retail Store Manager

Connectivity source/ T-Mobile
07.2022 - Current

Zone Manager

OSL Retail Services Inc
10.2021 - 07.2022

Mobile Expert

Get Wireless Now (AT&T authorized retailer)
05.2021 - 10.2021

Outside Sales Rep

UAV Marketing
10.2020 - 12.2021

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Colin Glenn