Colin Grady
Merrimack,NH
Summary
Overall I am trying to reach out for a different work environment that is different from the one I am currently at. These jobs have been great at teaching me patience and to take every situation with ease. I pay attention to details and have had extensive experience when it comes to make people smile. I really do look forward to taking some of these skills with me into another field! Banking has always been a interest of mine and I would really love to learn the way of this world as I have learned the way of the coffee world. I am a fast learner and great when it comes to technology and would love to bring those skills with me!
Overview
4
4
years of professional experience
Work History
Barista
Heavnly Donuts
Merrimack, NH
05.2024 - Current
- Assisted in training new team members on beverage preparation techniques and customer service standards.
- Supported inventory management by tracking supplies and placing orders as needed.
- Implemented best practices for food safety and sanitation compliance consistently.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Carried all skills over from previous barista position to this one as well
Barista
Dunkin' Donuts
Bedford, NH
05.2022 - 05.2024
- Prepared and served high-quality beverages in a fast-paced environment.
- Maintained cleanliness and organization of workstations and dining areas.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated espresso machines and blenders to create menu offerings efficiently.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Controlled line and crowd with quick, efficient service.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Education
High School Diploma -
Merrimack Highschool
MerrimackSkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- Active listener
- Cash register operation
- Beverage preparation
- Excellent memory
- POS systems
- Hospitality service expertise
- Professional demeanor
- Basic math
- Multitasking and organization
- Team collaboration
- Workflow management
- Positive and professional
Timeline
Barista
Heavnly Donuts
05.2024 - Current
Barista
Dunkin' Donuts
05.2022 - 05.2024
High School Diploma -
Merrimack Highschool