Summary
Overview
Work History
Education
Skills
Timeline
Generic

Colin Grady

Merrimack,NH

Summary

Overall I am trying to reach out for a different work environment that is different from the one I am currently at. These jobs have been great at teaching me patience and to take every situation with ease. I pay attention to details and have had extensive experience when it comes to make people smile. I really do look forward to taking some of these skills with me into another field! Banking has always been a interest of mine and I would really love to learn the way of this world as I have learned the way of the coffee world. I am a fast learner and great when it comes to technology and would love to bring those skills with me!

Overview

4
4
years of professional experience

Work History

Barista

Heavnly Donuts
Merrimack, NH
05.2024 - Current
  • Assisted in training new team members on beverage preparation techniques and customer service standards.
  • Supported inventory management by tracking supplies and placing orders as needed.
  • Implemented best practices for food safety and sanitation compliance consistently.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Carried all skills over from previous barista position to this one as well

Barista

Dunkin' Donuts
Bedford, NH
05.2022 - 05.2024
  • Prepared and served high-quality beverages in a fast-paced environment.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Operated espresso machines and blenders to create menu offerings efficiently.
  • Collaborated with team members to ensure smooth workflow during peak hours.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Controlled line and crowd with quick, efficient service.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

Education

High School Diploma -

Merrimack Highschool
Merrimack

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cash handling
  • Opening and closing duties
  • Active listener
  • Cash register operation
  • Beverage preparation
  • Excellent memory
  • POS systems
  • Hospitality service expertise
  • Professional demeanor
  • Basic math
  • Multitasking and organization
  • Team collaboration
  • Workflow management
  • Positive and professional

Timeline

Barista

Heavnly Donuts
05.2024 - Current

Barista

Dunkin' Donuts
05.2022 - 05.2024

High School Diploma -

Merrimack Highschool