Colin Hauge
Sales And Cashier
Greenwood,IN
Summary
Results-driven cashier known for attention to detail and strong teamwork skills. Experienced in processing high volumes of transactions while ensuring accuracy and compliance with company policies.
Overview
35
35
years of professional experience
Work History
Sales Cashier
Ace Hardware
Greenwood
03.2025 - 07.2025
- Process customer transactions efficiently using point-of-sale systems.
- Assist customers in locating products and providing product information.
- Maintain cleanliness and organization of sales floor and checkout areas.
- Handle returns and exchanges according to company policies.
- Collaborate with team members to ensure smooth store operations.
- Provide exceptional customer service to enhance shopping experience.
- Adapt quickly to changing priorities during busy periods or promotions.
- Enhanced store sales by upselling products and suggesting additional items to customers.
- Assisted colleagues during busy periods, demonstrating teamwork and adaptability in fast-paced environments.
- Handled high volumes of transactions during peak hours, maintaining composure under pressure.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Resolved customer issues promptly, ensuring positive experiences and repeat business.
- Established rapport with regular customers, fostering loyalty and contributing to an increase in repeat business.
- Processed returns and exchanges with efficiency, adhering to company policies and procedures.
- Ensured smooth transactions with the use of point-of-sale systems and cash registers.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Performed cash, card, and check transactions to complete customer purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Used POS system to enter orders, process payments and issue receipts.
Soft Count Team Member
Hard Rock Hotel And Casino
Stateline, NV
04.2019 - 07.2019
- Assisted in counting and verifying cash and chips for accurate financial reporting.
- Maintained cleanliness and organization of soft count area to ensure operational efficiency.
- Operated counting machines and other equipment, ensuring proper functionality during shifts.
- Collaborated with team members to streamline processes and enhance overall productivity.
- Adhered to safety protocols while handling cash and sensitive materials to minimize risk.
- Trained new team members on standard operating procedures and safety guidelines effectively.
- Identified discrepancies in financial reports, promptly reporting issues to management for resolution.
- Ensured secure handling of large amounts of cash, minimizing risk of theft or misplacement.
- Executed daily responsibilities diligently while adhering to strict regulatory guidelines set forth by gaming authorities.
- Communicated effectively with supervisors regarding any discrepancies or issues encountered during the soft count process.
- Contributed to achieving department goals by maintaining a strong work ethic and commitment to excellence in all tasks performed.
- Enhanced team efficiency by implementing streamlined processes for currency counting and sorting.
- Maintained accurate records of soft count activities, ensuring proper documentation and compliance with regulations.
- Performed regular audits on soft count processes, ensuring accuracy and adherence to internal controls.
- Conducted regular equipment maintenance checks, reducing downtime and ensuring optimal performance.
- Implemented safety protocols during cash handling procedures, minimizing potential hazards and accidents.
- Utilized advanced counting machines proficiently, increasing speed without compromising accuracy levels.
- Demonstrated professionalism while interacting with casino personnel across departments during transfer of funds.
- Demonstrated excellent attention to detail while counting large sums of money quickly and accurately.
- Provided reliable support as a Soft Count Team Member, contributing significantly towards successful completion of monthly revenue audits.
- Improved workflow efficiency by organizing workspace efficiently and keeping necessary tools readily available at all times.
- Handled money, ticket and chips exchanges for customers.
- Complied with casino policies and protocols to maintain transaction accuracy, efficiency and security.
- Reported and filed paperwork for casino transactions, noted and investigated discrepancies and reported on notable incidents.
Cage Cashier
Lakeside Hotel and Casino
Stateline, NV
04.2016 - 01.2019
- Processed cash transactions efficiently, ensuring accuracy in all financial exchanges.
- Maintained compliance with gaming regulations and internal policies during cash handling.
- Assisted in training new team members on operational procedures and systems.
- Monitored inventory levels of currency and chips, reporting discrepancies promptly.
- Provided exceptional customer service, addressing inquiries and resolving issues effectively.
- Collaborated with security teams to ensure safety protocols were consistently followed.
- Streamlined cash handling processes, reducing transaction times without compromising accuracy.
- Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Streamlined cash operations for increased efficiency by maintaining accurate records of all transactions.
- Managed high volumes of currency, balancing accounts accurately at the end of each shift.
- Quickly and accurately counted drawers at start and end of each shift.
- Counted and recorded assigned funds and made exchanges of funds throughout shift.
- Provided support to other team members when needed, fostering a collaborative work environment conducive to optimal productivity.
- Secured casino funds not in use after balancing cash drawer.
- Processed various cash transactions and answered gaming customer questions.
- Enforced company standard operating procedures, gaming regulations, and Title 31 compliance.
- Maintained security of the cage area, safeguarding company assets from potential theft or fraud risks.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Handled sensitive customer information discreetly, adhering to strict confidentiality guidelines at all times.
- Enhanced customer satisfaction by efficiently processing transactions and handling cash accurately.
- Contributed to overall team success by meeting performance targets consistently while maintaining high standards of professionalism in all interactions.
- Demonstrated adaptability in learning new systems quickly as technology evolved within the industry.
- Prepared detailed reports on daily transactions, assisting in the reconciliation process for accounting purposes.
- Increased operational efficiency by keeping an organized work area and managing inventory levels effectively.
- Ensured compliance with casino regulations and policies through diligent monitoring of cage activities.
- Improved workflow processes by sharing best practices with colleagues and implementing suggestions from management when applicable.
- Enhanced customer trust by accurately handling transactions and resolving discrepancies quickly.
- Ensured accuracy of financial records by meticulously balancing cash drawer at end of each shift.
- Boosted team morale, leading by example and assisting colleagues during peak hours.
- Strengthened customer loyalty through friendly and professional service, even during busy periods.
- Contributed to achievement of financial targets through diligent cash handling and discrepancy resolution.
- Achieved record of reliability, never missing day of work without prior notice.
- Promoted positive work environment, resolving conflicts and encouraging teamwork.
- Streamlined transaction times for customers by maintaining high level of accuracy and efficiency in cash handling.
- Maintained high levels of security and confidentiality, safeguarding sensitive customer information.
- Demonstrated exceptional problem-solving skills, addressing customer concerns to ensure positive experience.
- Facilitated smooth and efficient customer experience, managing multiple transactions with ease.
- Optimized checkout process to enhance customer satisfaction.
- Improved workplace safety with diligent adherence to compliance and security protocols.
- Complied with gaming commission rules by verifying players' ages.
- Counted cash and casino chips to accurately reconcile transaction reports.
- Supported guest satisfaction and loyalty through prompt customer service and timely payouts.
- Oversaw casino floor activity to foster efficient service and maintain guest safety.
- Audited money drawers and hand or machine-counted large cash values.
- Sold chips, tokens, and tickets to patrons.
- Protected cage from unauthorized access and monetary losses by consistently following security protocols.
- Monitored slot machines on casino floor for signs of fraud or player misuse.
- Calculated and verified value of players' winnings or losses.
- Completed casino cage transactions on behalf of customers.
- Balanced books with daily summary reconciliations.
- Handled money, ticket and chips exchanges for customers.
- Complied with casino policies and protocols to maintain transaction accuracy, efficiency and security.
- Reported and filed paperwork for casino transactions, noted and investigated discrepancies and reported on notable incidents.
Semi Retired
Social Security System
South Lake Tahoe, CA
02.2016 - 09.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Cathedral of The Sacred Heart
Winona, MNSkills
- Patience and empathy
- Reliability and punctuality
- Store cleaning
- Customer engagement
- Goal-oriented mindset
- Cash handling accuracy
- Data entry proficiency
- Customer acquisition
- Payment collection
- Building rapport
- Visual merchandising
- Upselling strategies
- Cross-selling products
- Order management
- Returns processing
- Shipment receiving
- Revenue generation
- Point of sale systems
- Product exchange
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Honest and dependable
- Time management
- Reliable and responsible
- Attention to detail
- Customer assistance
- Problem-solving abilities
- Multitasking Abilities
- Adaptable and flexible
- Reliability
- Item scanning
- Excellent communication
- Critical thinking
- Customer satisfaction
- Customer service excellence
- Organizational skills
- Team collaboration
- Team leadership
- Creative thinking
- Active listening
- Decision-making
- Adaptability and flexibility
- Cash handling and management
- Detail-oriented
- Cooperative attitude
- Order taking
- Relationship building
- Verbal communication
- Customer relations
- Training and mentoring
- Flexible schedule
- Cash management
- Cash register operations
- Task prioritization
- Self motivation
- Product knowledge
- Interpersonal skills
- Analytical thinking
- Conflict resolution
- Goal setting
- Professionalism
- Price checking
- Interpersonal communication
- Basic mathematics
- Payment processing
- Professional demeanor
- Store merchandise stocking
- ID verification
- Merchandise restocking
- POS systems
- Cash drawer balancing
- Policies and procedures
- Retail operations
- Refunds and exchanges
- Written communication
- Time management abilities
- Continuous improvement
- Physical stamina
- Issue resolution
- Inventory management
- Adaptability
Work Preference
Work Type
Part TimeLocation Preference
On-SiteRemoteSalary Range
$11000/yr - $200000/yrTimeline
Sales Cashier
Ace Hardware
03.2025 - 07.2025
Soft Count Team Member
Hard Rock Hotel And Casino
04.2019 - 07.2019
Cage Cashier
Lakeside Hotel and Casino
04.2016 - 01.2019
Semi Retired
Social Security System
02.2016 - 09.2016
High School Diploma -
Cathedral of The Sacred Heart