Summary
Overview
Work History
Education
Skills
Timeline
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Colin Hull

Colin Hull

Winder,Georgia

Summary

Driven by a passion for fitness and excellence in service, I leveraged my expertise in exercise program design and motivational coaching at Forge-Rx to significantly improve client fitness levels. My proactive approach at Strong Systems International resolved customer complaints, enhancing satisfaction and retention. Skilled in CPR/AED, my background combines technical proficiency with exceptional interpersonal skills, ensuring high-quality outcomes across roles.

Overview

11
11
years of professional experience

Work History

Personal Trainer

Forge-Rx
10.2023 - Current
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.

Service Manager

Strong Systems International
01.2017 - 12.2023
  • Resolved customer complaints in professional and timely manner.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Coordinated with other departments to maintain streamlined and productive workflow.
  • Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.

Alarm Installation Technician

Emc Security
05.2017 - 12.2017
  • Maintained up-to-date knowledge of industry trends, emerging technologies, and best practices to enhance service quality consistently.
  • Improved customer satisfaction by providing timely and efficient alarm system installations.
  • Assisted in growing company revenue by identifying cross-selling opportunities for additional security products or services during installations.
  • Enhanced security for clients through meticulous installation of alarm systems and surveillance equipment.
  • Provided comprehensive training on system operation and maintenance to end-users, ensuring client confidence in the newly installed security measures.

Alarm Technician

ADT Security
11.2013 - 05.2017
  • Boosted company reputation through consistent delivery of high-quality workmanship on all projects.
  • Improved customer satisfaction through timely and accurate installation of alarm systems.
  • Conducted comprehensive site evaluations to identify potential security vulnerabilities, recommending optimal alarm placement for maximum coverage.
  • Tested and repaired faulty systems and explained to customers proper ways to use system features.
  • Trained new technicians in proper installation techniques and safety protocols, resulting in a more cohesive team dynamic.

Education

No Degree - Data Entry Specialist

PTC Career Institute
Newark, NJ

High School Diploma -

Northlands Secondary School
Bermuda
06.1990

Skills

Certified Personal Trainer

Passion for Fitness

Strength training

Exercise program design

Motivational Coaching

Goal Setting Assistance

High-Intensity Interval Training

Individualized Training Programs

Certified in CPR/AED

Small and Large Group Instruction

Nutrition Coaching

Timeline

Personal Trainer

Forge-Rx
10.2023 - Current

Alarm Installation Technician

Emc Security
05.2017 - 12.2017

Service Manager

Strong Systems International
01.2017 - 12.2023

Alarm Technician

ADT Security
11.2013 - 05.2017

No Degree - Data Entry Specialist

PTC Career Institute

High School Diploma -

Northlands Secondary School

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Colin Hull