Colin Johnston

San Anselmo,CA

Summary

Skilled in outdoor customer service with experience in golf course operations and maintenance. Strong communication and problem-solving skills combined with a keen ability to manage time effectively. Demonstrated impact in previous roles through improved efficiency of day-to-day services and enhanced guest satisfaction.

Overview

years of professional experience

Certification

Work History

Outside Service Staff Member

Meadow Club

Fairfax, CA

08.2021 - 08.2024

Managed the bag room by cleaning clubs, organizing bags, and maintaining carts and pushcarts, while addressing member complaints and other situations.
Handled the stocking and retrieval of range balls, ensuring a well-maintained and fully stocked range area.

Trip Leader

Gonzaga Outdoors

Spokane, WA

02.2025 - Current

Led student trips across Washington and Idaho, ensuring safe and engaging experiences.
Managed the gear room by servicing, cleaning, and organizing rentals to maintain high-quality equipment.
Conducted community outreach to maximize student participation in trips and facilitated GU Outdoors events.

Tennis Camp Instructor

Rafael Racquet Club

San Rafael, CA

02.2024 - 08.2024

Conducted engaging drills and games to enhance children's tennis skills, focusing on groundstrokes, volleys, and serves.
Provided strategic advice during matches to improve technique and performance.
Facilitated a fun and educational tennis experience

Education

BBA - Economics

Gonzaga University

Spokane, WA

05-2028

Skills

Customer relationship management
Strong work ethic
Team collaboration

Problem-solving abilities
Attention to detail
Excellent communication