Colin Krause
Lehighton,PA
Summary
Hardworking and motivated 21-year-old seeking a long-term career with growth opportunities. Started working at 16 and quickly advanced to management by 18. Later transitioned into sales, excelling in lead conversion, organization, and multitasking. As the sole salesperson at a Ford dealership, I sold both new and used vehicles while also ensuring the used car lot was properly maintained and organized. Eager to apply my strong work ethic, problem-solving skills, and adaptability in a hands-on, fast-paced environment where I can grow over time.
Overview
5
5
years of professional experience
Work History
Cook/manager
Pizza Hut
Lehighton, PA
03.2020 - 01.2024
- Enhanced kitchen efficiency by streamlining prep processes and optimizing ingredient usage.
- Trained new hires on kitchen procedures, safety protocols, and recipe execution to maintain consistency in service quality.
- Reduced food waste by implementing proper portion control techniques and monitoring inventory levels.
- Provided exceptional customer service by addressing diner concerns promptly and professionally.
- Improved team morale by fostering open communication and encouraging professional growth among staff members.
Sales Associate
Rothrock/Nucar
Allentown, PA
01.2024 - 01.2025
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sales Associate
Miracle Ford
Tamaqua, PA
01.2025 - 03.2025
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Diploma -
Lehighton Area High School
Lehighton, PA06.2021
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Excellent people skills
- Flexible schedule
- Client service
- Store opening and closing
- Professional demeanor
- Task prioritization
- Time management
Timeline
Sales Associate
Miracle Ford
01.2025 - 03.2025
Sales Associate
Rothrock/Nucar
01.2024 - 01.2025
Cook/manager
Pizza Hut
03.2020 - 01.2024
Diploma -
Lehighton Area High School