Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Colin Lewis

Attractions Attendant/Bus Driver
Davenport,FL

Summary

Accomplished professional with extensive experience in attraction operations and guest transportation at Walt Disney World Resort and Universal Orlando Resort, demonstrating a commitment to safety, efficiency, regulatory compliance and creating a safe and friendly work environment. Skilled in the safe operation of heavy machinery and adept at quick decision-making, ensuring optimal guest satisfaction and safety. Holds active CDL, fire extinguisher and AED certifications, embodying a results-driven approach with a focus on efficiency and memorable guest experiences without undermining safety.

Overview

5
5
years of professional experience

Work History

Bus Driver

Walt Disney World Resort
09.2023 - Current
  • Ensuring the safe and efficient transport of guests around a large property in accordance with the law and the companies rules and regulations.
  • Ensuring the upkeep and monitoring of various control systems and relaying all necessary information to the appropriate authorities.
  • Working closely with guest with disabilities to provide safe and effective transport as well as loading and unloading and securing equipment in accordance with the law and the companies rules and procedures.
  • Being trained in how to operate a fire extinguisher as well as other various safety equipment including but not limited to Engine Fire Suppression Systems, AEDs, reflective triangles and other traffic control and safety devices.
  • Quick and efficient time management and problem solving skills to ensure safe and immediate action is taken to resolve any situations that might arise.
  • Being knowledgeable of the vehicle, laws, and the company to answer questions and relay any and all necessary information to the guests and appropriate authorities.
  • Keeping my areas, vehicles, and park cleaned and properly maintained in accordance with the companies rules and procedures including proper usage of PPE.

Attractions Attendant

Universal Orlando Resorts
11.2019 - 08.2023
  • Successfully commissioning and opening a new world class attraction ensuring all aspects and regulations of the NDA are followed and the integrity of the attraction and the company are upheld to the highest standard.
  • Heading the safety committee and striving to create a safe, friendly, and enjoyable work environment, allowing all voices and opinions to be heard and implementing new procedures to increase efficiency without hindering safety.
  • Quick decision making and problem solving both in the control booth and everywhere on property to prevent accidents and resolve situations safely and efficiently.
  • Being knowledgeable of the park and attractions in order to appropriately answer questions and relay information to our guests and fellow team members.
  • Ensuring all vehicle restraints are secured and guests are ride ready and able to experience the attraction in accordance with Universal Guidelines.
  • Ensuring evacuation procedures are being followed and removing guests in a safe and efficient manner to ensure our guests comfort and security as well as making speedy recovery of the attractions downtimes to ensure optimal throughput without undermining safety.
  • Ensuring all aspects of the Universal Orlando Parks and Resorts guidelines are upheld to the highest standard, ensuring both guests and my fellow team members have the best experience possible in order to create life lasting memories and guaranteeing the return of guests to the parks to create more, personalized memories.

Attractions Host

Walt Disney World Resort
07.2019 - 07.2022
  • Overseeing and executing the adding and removal of ride vehicles and the maintenance and upkeep of ride vehicles and attractions systems to ensure the upmost safety and efficiency of the attractions.
  • Ensuring the safe and efficient flow of guests on and off of ride vehicles.
  • Ensuring all vehicle restraints are secured and guests are ride ready and able to experience the attraction in accordance with Walt Disney World Parks and Resorts guidelines.
  • Quick decision making and problem solving both in the control booth and everywhere on property to prevent accidents and resolve situations safely and efficiently.
  • Ensuring evacuation procedures are being followed and removing guests in a safe and efficient manner to ensure our guests comfort and security as well as making speedy recovery of the attractions downtimes to ensure optimal throughput without undermining safety.
  • Ensuring all aspects of the Walt Disney World Parks and Resorts guidelines are upheld to the highest standard, ensuring both guests and my fellow team members have the best experience possible in order to create life lasting memories and guaranteeing the return of guests to the parks to create more, personalized memories

Education

High School Diploma -

Celebration High School
Celebration, FL
05.2019

Skills

  • AED Certified
  • Fire Extinguisher Certified
  • Regulatory Compliance
  • Safe and Efficient Operation of Heavy Machinery
  • Active CDL Holding
  • Workplace Safety Standards and Management

Interests

Looking to achieve Masters degrees in Engineering, Programming, and Management

Workplace Safety Management

Public Speaking

Timeline

Bus Driver

Walt Disney World Resort
09.2023 - Current

Attractions Attendant

Universal Orlando Resorts
11.2019 - 08.2023

Attractions Host

Walt Disney World Resort
07.2019 - 07.2022

High School Diploma -

Celebration High School

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Colin LewisAttractions Attendant/Bus Driver