Colin Masterson
Rogers,AR
Summary
Seasoned Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
10
10
years of professional experience
Work History
Sales Account Manager
The Operio Group
09.2020 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and implemented sales strategies to increase profits by 23% in 2024.
- Generated new leads through networking and attending industry events.
Pharmaceutical Sales Representative
Safe Chain Solutions
12.2017 - 09.2020
- Gained customer loyalty by providing exceptional follow-up support and addressing inquiries promptly.
- Implemented efficient time management strategies that allowed for optimal coverage of assigned territory while maintaining a healthy work-life balance.
- Expanded market share by identifying potential clients and successfully converting them to long-term customers.
- Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
- Educated physicians and pharmacists on drug use, benefits, dosage and risks.
- Achieved individual, territory and company goals for sales, market share, call metrics and sample distribution.
- Exceeded sales targets consistently through effective territory management and strategic planning.
- Leveraged proven sales methods to increase revenue and surpass sales objectives.
- Serviced existing accounts on regular basis to maximize revenue.
Project Manager
Verbet Industries
04.2014 - 12.2017
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Developed and implemented project plans and budgets to ensure successful execution.
Education
Bachelor of Science - Mechanical Engineering
University of Illinois At Urbana-Champaign
Champaign, IL05.2013
Skills
- Customer Relationship Building
- Interpersonal communication skills
- Sales strategy development
- Account management
- Prospecting clients
- Territory management
- Meeting sales goals
- End to end sales cycle
- Ability to read blueprint and 3D drawings
- ISO9001
- Data analysis
- Contracts and negotiations
Timeline
Sales Account Manager
The Operio Group
09.2020 - Current
Pharmaceutical Sales Representative
Safe Chain Solutions
12.2017 - 09.2020
Project Manager
Verbet Industries
04.2014 - 12.2017
Bachelor of Science - Mechanical Engineering
University of Illinois At Urbana-Champaign
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