Colin McKeon
Sleepy Hollow
Summary
Operations manager with expertise in process improvement, compliance auditing, and logistics coordination. Demonstrated success in boosting productivity and ensuring high customer satisfaction through strong team leadership and strategic problem-solving. Proven track record of implementing effective operational strategies that drive results.
Overview
2027
2027
years of professional experience
Work History
Operations Manager
The Judge Organization
East Rutherford
2018 - Current
- Oversaw daily operations to enhance efficiency and productivity across teams.
- Implemented process improvements, reducing delays and increasing operational effectiveness.
- Managed inventory levels, ensuring accurate stock availability for smooth operations.
- Trained staff on best practices and operational procedures to boost performance.
- Monitored compliance with safety standards and company policies in all activities.
- Collaborated with cross-functional teams to effectively address operational challenges.
- Resolved customer complaints promptly, maintaining optimal levels of satisfaction.
- Conducted regular reviews of policies and procedures for continuous improvement.
- Coordinated logistics and supply chain activities for seamless workflow management.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
Owner/Operator
Cyrus Contracting Corp
Katonah
2008 - 2018
- Managed daily operations of contracting projects and client relationships.
- Oversaw scheduling and coordination of subcontractor activities on job sites.
- Ensured compliance with safety regulations and industry standards throughout projects.
- Developed and maintained budgets for various construction projects effectively.
- Communicated with clients to ensure project alignment with their needs and expectations.
- Resolved disputes and issues on site to maintain workflow efficiency and harmony.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Negotiated contracts with clients for products or services rendered by the company.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Developed strategic partnerships with other businesses in order to expand reach into new markets.
Education
BBA - Finance
Pace University
New York, NY01-2008
Skills
- Process improvement and inventory management
- Logistics coordination and vendor negotiation
- Compliance auditing and regulatory compliance
- Customer relationship management
- Problem solving and team collaboration
- Business administration and workforce management
- Cost reduction strategies
- Multi-site operations
- Building and facility management
Timeline
Operations Manager
The Judge Organization
2018 - Current
Owner/Operator
Cyrus Contracting Corp
2008 - 2018
BBA - Finance
Pace University