Colin McWilliams
State College,PA
Summary
Customer-focused individual with a strong focus on delivering exceptional service. Great interpersonal skills and effective at addressing concerns. Committed to improving customer satisfaction and creating positive dining experiences.
Overview
3
3
years of professional experience
Work History
Dining Associate
Country Meadows Retirement Communities
York, PA
10.2022 - Current
- Prepared the designated dining room for residents while ensuring cleanliness and organization.
- Delivered meals to residents in a timely manner.
- Collaborated with kitchen staff to ensure accurate meal preparation and service.
- Assisted residents with daily dining activities and meal selections.
- Conversed with residents to enhance their experience and build strong relationships.
- Managed multiple tasks simultaneously while maintaining composure under pressure.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
Education
Bachelor of Arts - English Language And Literature
Pennsylvania State University
University Park, PA06-2027
High School Diploma -
Dallastown Area High School
York06-2023
Skills
- Effective communication
- Customer service
- Team collaboration
- Project management
- Digital literacy
- Time management
- Reliability and punctuality
- Order taking accuracy
- Professional appearance
- Food allergy awareness
- Table setting expertise
- Strong multitasking
- Excellent customer service
- Cross-functional cooperation
Languages
German
Limited
French
Elementary
Affiliations
- Bikes and Skateboards
- Plays Electric Guitar and Bass
- Writes music, short stories, and scripts
- Reads books
- Maintains relationships with partner, roommates, family, and friends
Accomplishments
- Received award from work for performing the Heimlich maneuver on a resident, saving their life.
Timeline
Dining Associate
Country Meadows Retirement Communities
10.2022 - Current
Bachelor of Arts - English Language And Literature
Pennsylvania State University
High School Diploma -
Dallastown Area High School
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