Colin Norton
Pembroke,Massachusetts
Summary
Developed skills in logistics and client interaction in fast-paced environment, now seeking to transition into new field. Demonstrated ability to manage time effectively and work collaboratively within team. Focused on utilizing these transferrable skills to make positive impact in new role.
Overview
5
5
years of professional experience
Work History
Mover
Daley And Wanzer Moving And Storage
06.2024 - 09.2024
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Moved furniture and boxes using utility dolly and truck ramp.
- Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
- Strapped items down over protective padding to secure throughout transportation.
- Followed verbal and written instructions to properly move and ship products.
- Followed safety protocols to prevent accidents and injuries.
Customer Service
Panera Bread And Planet Fitness
09.2019 - 12.2023
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Trained new cashiers on procedures, customer service, and sales techniques.
- Provided exceptional customer service to obtain new clients through referrals.
- Provided exceptional customer service, addressing passenger concerns professionally and courteously.
- Trained staff on new product features, ensuring knowledgeable customer service.
- Answered customers' questions and providing exceptional customer service.
- Provided exceptional customer service, resolving disputes promptly and professionally.
- Resolved issues and maintained customer service standards.
Volunteer
Bethesda House
01.2021 - 12.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
Boston College High School
Boston, MAHigh School Diploma -
Noble And Greenough
Dedham, MA06.2022
Bachelor - Managerial Economics
Union College
Schenectady, NY06.2027
Skills
- Time management
- Team collaboration
- Physical fitness
- Strong communication skills
- Adaptable and flexible
- Heavy lifting expertise
- Problem-solving skills
- Loading and unloading proficiency
Timeline
Mover
Daley And Wanzer Moving And Storage
06.2024 - 09.2024
Volunteer
Bethesda House
01.2021 - 12.2022
Customer Service
Panera Bread And Planet Fitness
09.2019 - 12.2023
Boston College High School
High School Diploma -
Noble And Greenough
Bachelor - Managerial Economics
Union College
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