Colin Palmer
Gainesville,VA
Overview
3
3
years of professional experience
Work History
Golf Caddie
Robert Trent Jones Golf Trail
Gainesville, VA
03.2022 - 11.2023
- Demonstrated knowledge of golf course layout and terrain to suggest club selection.
- Carried multiple sets of clubs over long distances while walking 18 holes with multiple players.
- Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
- Informed golfers about local rules and regulations concerning play on the course.
Customer Service Representative
TopGolf
Ashburn, VA
08.2020 - 08.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Improved customer service wait times to mitigate complaints.
Education
High School Diploma -
Patriot High School
Nokesville, VA06-2021
Skills
- Strategy Development
- Teamwork and Collaboration
- Strong Work Ethic
- Professionalism
- Reliability
- Problem-Solving Aptitude
Other References
- Steve Mcmahon -703-344-4480
- Rob Johnson-571-529-0150
Timeline
Golf Caddie
Robert Trent Jones Golf Trail
03.2022 - 11.2023
Customer Service Representative
TopGolf
08.2020 - 08.2021
High School Diploma -
Patriot High School