Colin Severn
Barneveld
Summary
Professional in retail management with solid background in operations and leadership. Strong in inventory management, customer service, and staff training. Highly adaptable to changing environments, ensuring consistent achievement of goals.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Kwik Trip
Barneveld, WI
06.2025 - Current
- Led daily operations to ensure efficient store workflow, customer satisfaction and staff well-being.
- Guided and Trained staff in all store functions to maintain high standards of customer satisfaction.
- Developed and implemented inventory management processes to minimize shrink and out of stocks.
- Analyzed sales data to identify trends and adjust staffing and labor accordingly.
- Improved staff scheduling practices to optimize labor costs while maintaining service levels and employee satisfaction.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Combat Medic Specialist
United States Army
Fort Carson, CO
01.2022 - 04.2025
- Worked with a team in inventory management to increase operational efficiency.
- Oversaw medical case management and treatment for over 600 patients within a primary care and field setting across multiple diverse groups.
- Delivered comprehensive training on medical skills to enhance student proficiency.
- Directly managed comprehensive medical care and documentation processes for 35 employees.
Emergency Medical Technician
District One EMS
Mazomanie, WI
09.2020 - 12.2021
- Managed upkeep and inventory of medical equipment and supplies.
- Ensured accurate and comprehensive documentation of patient health information.
- Utilized active listening and conflict resolution skills to de-escalate situations involving patients and bystanders.
Meat Department Clerk
Willy Street Co-op
Middleton, WI
10.2020 - 06.2021
- Maintained cleanliness and organization of meat counter and surrounding areas while ensuring proper stock levels.
- Assisted in preparation of raw meat and seafood dishes. Supported kitchen staff in handling and processing various protein sources. Participated in maintaining cleanliness and organization of meat and seafood stations.
Team Member
Target
Madison, WI
06.2016 - 10.2020
- Supported safe food handling practices in compliance with health regulations. Assisted in maintaining cleanliness and organization in food preparation areas. Participated in training sessions on proper food storage techniques.
- Developed proficiency in all store areas to enhance operational efficiency and support team performance.
- Facilitated training programs for new cashier hires to enhance operational efficiency.
Education
Technical Certificate - Emergency Medical Technician
Madison College
Madison, WI07-2020
Skills
- Microsoft 365
- Customer service
- Cash handling
- Team building and leadership
- Freight unloading
- Retail sales
- Management and teaching
- Employee scheduling
- Communication
- Leadership
- Adaptability
- Problem-solving
Timeline
Assistant Store Manager
Kwik Trip
06.2025 - Current
Combat Medic Specialist
United States Army
01.2022 - 04.2025
Meat Department Clerk
Willy Street Co-op
10.2020 - 06.2021
Emergency Medical Technician
District One EMS
09.2020 - 12.2021
Team Member
Target
06.2016 - 10.2020
Technical Certificate - Emergency Medical Technician
Madison College