Colin Shockey
Omaha,NE
Summary
Highly motivated and dedicated aspiring Web Developer with a strong passion for creating innovative and visually appealing websites. Equipped with a solid foundation in HTML, CSS, and JavaScript, I am eager to leverage my acquired skills to contribute to dynamic and user-friendly web applications. As a detail-oriented individual, I possess a keen eye for design and a commitment to delivering high-quality results.
Overview
1
1
year of professional experience
Work History
Technical Support Specialist
Atlas Medstaff
02.2023 - Current
- Provided high-level technical support by resolving inquiries by phone, e-mail and web consistent with department and team service levels and goals.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Suggested software and hardware modifications to reduce lag time and improve overall speed.
- Developed and tested new product offerings prior to release to assist development team in bug identification.
Aisle Stocker
Aldi
06.2022 - 10.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Maintained stockroom records and generated reports for management.
Education
Associate of Applied Science - Computer Science
Metropolitan Community College
Omaha, NE12.2023
High School Diploma -
Millard North High School
Omaha, NE05.2021
Skills
- Graphic and User Interface Design
- HTML
- CSS
- Bootstrap 5
- JavaScript
- Python
- Computer Hardware Knowledge
- Software Evaluation
- Software Debugging
- Customer Service
Languages
German
Professional Working
Timeline
Technical Support Specialist
Atlas Medstaff
02.2023 - Current
Aisle Stocker
Aldi
06.2022 - 10.2022
Associate of Applied Science - Computer Science
Metropolitan Community College
High School Diploma -
Millard North High School
Similar Profiles
Wendy ThomasWendy Thomas
Women's Services Travel Registered Nurse at Atlas MedStaff/Baptist Medical Center SouthWomen's Services Travel Registered Nurse at Atlas MedStaff/Baptist Medical Center South
Danyell SmithDanyell Smith
Travel Registered Nurse, Labor and Delivery at Atlas Medstaff - WakeMed Cary Women's PavilionTravel Registered Nurse, Labor and Delivery at Atlas Medstaff - WakeMed Cary Women's Pavilion
Suellen M. DyeSuellen M. Dye
Registered Nurse, Intensive Care Unit at Atlas Medstaff - Nationwide Children’s HospitalRegistered Nurse, Intensive Care Unit at Atlas Medstaff - Nationwide Children’s Hospital
Jennie DzikitiJennie Dzikiti
Manager- Client - Nursing Division at Atlas MedstaffManager- Client - Nursing Division at Atlas Medstaff
Daniel UtterDaniel Utter
Assistant Program Director at CEDARS Youth ServicesAssistant Program Director at CEDARS Youth Services