Colin Short
O'Fallon
Summary
Strong communication skills with record of establishing relationships with all levels of the organization. Team player with excellent organization skills. Proficient in all forms of Microsoft word (Excel, Office, Access etc.).
Overview
10
10
years of professional experience
Work History
Sales Team Leader
Total Quality Logistics
03.2022 - Current
- ead and mentor a high-performing sales team, achieving company-wide sales growth and high client satisfaction.
- Managed multimillion-dollar accounts, consistently exceeding revenue targets and ensuring on-time, cost-efficient deliveries.
- Coordinated complex freight logistics operations across North America, streamlining processes to improve efficiency and client outcomes.
- Developed and implemented tailored logistics solutions for clients, optimizing shipping routes and reducing overall costs.
- Cultivated strong relationships with key clients, acting as the primary point of contact for all logistics and transportation needs.
- Utilized logistics software to manage client records, track shipments, and maintain accurate documentation for all customer interactions.
- Exceeded performance metrics in both sales and operational efficiency, contributing to the continued success of TQL.
Server
Olive Garden
09.2018 - Current
- Created orders, documented special requirements and discussed needs with kitchen personnel to provide customers with desired food and minimize complaints
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Kept updated knowledge of menu and chef specials to provide recommendations according to tastes and specific allergies
Detailer/Car Porter
Sharp Cars
05.2017 - 08.2019
- Applied revitalizers and preservation agents to vinyl or leather surfaces and treated fabrics with spot-and stain-resistant chemicals to preserve and protect interior components
- Interacted face-to-face with customers to understand vehicle detailing needs and ensure quality satisfaction
- Cleaning4-5 cars daily to perfection
Door-to-Door Sales
Weed Man Lawn Care
08.2017 - 05.2018
- Worked quickly to weed out customers unlikely to buy to focus attention on valuable prospects
- Completed10-20 follow up appointments or calls each week to connect with warm leads
- Stayed current on product specs and prices and accurately updated display product literature
Salesperson
Waterway Gas & Wash Company
01.2015 - 01.2017
- Offered each customer top-notch, personal service, and polite support to boost sales and customer satisfaction
- Kept on top of changes to store products and promotions to maintain strong sales
- Greeted customers, helped locate merchandise and suggested suitable options
Education
Bachelor of Science - Marketing/Sales-BS
Missouri State University
Springfield, Missouri06.2020
Skills
- Team management
- Sales coaching
- Sales presentations
- Motivation techniques
Timeline
Sales Team Leader
Total Quality Logistics
03.2022 - Current
Server
Olive Garden
09.2018 - Current
Door-to-Door Sales
Weed Man Lawn Care
08.2017 - 05.2018
Detailer/Car Porter
Sharp Cars
05.2017 - 08.2019
Salesperson
Waterway Gas & Wash Company
01.2015 - 01.2017
Bachelor of Science - Marketing/Sales-BS
Missouri State University
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