Colin Weller
Las Vegas,NV
Summary
Dynamic professional with a solid foundation in loan origination, customer service, and sales. Recognized for ability to foster client relationships and streamline operations through effective data management. Skilled in conflict resolution, analytics, and CRM software applications. Open to leveraging communication and analytical strengths in various financial roles.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Funding Coordinator
New American Funding
Las Vegas, NV
05.2025 - Current
- Facilitated loan pre-approvals by gathering essential documentation and information for customers and Purchase Loan Officers.
- Cultivated customer relationships through effective email and telephone communication.
- Educated customers and Loan Officers on subsequent steps in pre-approval process.
- Coordinated follow-ups with Loan Officers and customers regarding outstanding conditional items.
- Set realistic expectations to enhance satisfaction for both Loan Officers and customers.
- Entered mortgage loan data into systems, ensuring accuracy and completeness.
- Evaluated customer files based on interest level and ability to proceed with pre-approval.
- Assisted customers with eConsent, eSign processes, and credit report reviews to assess qualification needs.
Sales Representative
Chapman Chrysler Jeep
Las Vegas, NV
02.2024 - 03.2025
- Negotiated contracts and pricing agreements with customers, resulting in increased profitability.
- Provided exceptional customer service throughout the entire sales process, ensuring high levels of customer satisfaction.
- Utilized CRM software to track leads, manage accounts, and analyze sales data for strategic decision-making.
- Managed a large portfolio of accounts, consistently meeting or exceeding monthly sales quotas.
- Developed and maintained strong relationships with key clients, resulting in consistent repeat business.
- Conducted product demonstrations and presentations to potential clients in a detailed and efficient manner.
Customer Sales and Service Coordinator
Discount Tire
Las Vegas, NV
04.2022 - 02.2024
- Coordinated service requests, enhancing customer satisfaction and operational efficiency.
- Surpassed sales targets, driving notable revenue growth in the department.
- Cultivated a positive customer service atmosphere, ensuring memorable client interactions.
- Spearheaded customer service initiatives, resulting in improved satisfaction rates and increased repeat business.
- Implemented creative solutions to streamline service request processes, reducing customer wait times.
- Fostered a team-oriented environment, promoting knowledge sharing and collective problem-solving.
- Analyzed sales trends and customer feedback to identify opportunities for service improvements and product recommendations.
Education
No Degree - Business Administration
College of Southern Nevada
Las Vegas, NVSkills
- Leadership
- Communication skills
- Contract negotiation
- Salesforce proficiency
- Upselling techniques
- Analytical skills
- Adobe Acrobat proficiency
- Data analysis
- Product demonstrations
- Sales expertise
- Portfolio management
- Computer literacy
- Organizational skills
- Microsoft PowerPoint proficiency
- Microsoft Office Suite proficiency
- Loan origination knowledge
- Conflict management expertise
- Google Analytics proficiency
- CRM software experience (Salesforce)
- Relationship management
Certification
Google Data Analytics Certification
•Mastered web analytics, data analysis, and reporting to uncover insights, optimize user behavior, and drive performance.
•Skilled in SQL, creating impactful visualizations, and applying critical thinking to make data-driven decisions.
•Ready to help teams leverage data for smarter results.
Timeline
Senior Funding Coordinator
New American Funding
05.2025 - Current
Sales Representative
Chapman Chrysler Jeep
02.2024 - 03.2025
Customer Sales and Service Coordinator
Discount Tire
04.2022 - 02.2024
No Degree - Business Administration
College of Southern Nevada