Summary
Overview
Work History
Education
Skills
Football, Ice Hockey Lacrosse
Timeline
Generic

Colin D Henderson

Hamilton,NJ

Summary

Proven track record of enhancing customer satisfaction and streamlining operations, demonstrated during tenure at Boro Restaurant & Market. Excelled in team collaboration and effective problem solving, significantly reducing wait times. Skilled in quality assurance and guest relations, ensuring seamless service delivery and operational excellence. Results-driven professional focused on delivering exceptional support for customer needs. Offers strong background in customer relations and communication. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

3
3
years of professional experience

Work History

Busser

Boro Restaurant & Market
04.2024 - Current
  • Trained new staff in bussing and cleaning procedures.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Displayed excellent time management skills while balancing multiple tasks simultaneously.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Provided support during special events, ensuring seamless operations despite increased demands.

Election Poll Worker

Mercer County Board of Elections
06.2022 - Current
  • Enhanced voter experience by efficiently processing registrations and verifying voter eligibility.
  • Participated in training sessions prior to Election Day, staying informed on updated procedures and requirements for successful elections management.
  • Played a key role in upholding democratic principles by ensuring every eligible citizen had an opportunity to cast their vote without interference or intimidation from others present at the polling station area.
  • Collaborated effectively with fellow poll workers to guarantee a seamless voting process for all participants.
  • Mitigated potential disruptions or conflicts by addressing voter issues in a calm and professional manner, seeking support from supervisory staff when needed.
  • Opened and closed polling booths.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.

Cashier

Grocery Outlet Bargain Market
06.2022 - 04.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Cashier

Greg's Games
06.2021 - 09.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Stocked, tagged and displayed merchandise as required.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

Bachelor of Arts - Sports Management

Montclair State University
Montclair, NJ
05.2028

High School Diploma -

Hamilton High School West
Hamilton, NJ
06.2024

Skills

  • Resourcefulness
  • Safety awareness
  • Performance Improvement
  • Quality Assurance
  • Guest Relations
  • Quality Control
  • Effective problem solving
  • Time Management
  • Team Collaboration
  • Mentoring
  • Employee Training

Football, Ice Hockey Lacrosse

I played 3 years Varsity Football,  4 Years Varsity Ice Hockey and 4 years Varsity Lacrosse.  I was Captain of the Lacrosse team for 2 years, and was MVP my Senior year.  I currently play Longsnapper for the Montclair State Football team.

Timeline

Busser

Boro Restaurant & Market
04.2024 - Current

Election Poll Worker

Mercer County Board of Elections
06.2022 - Current

Cashier

Grocery Outlet Bargain Market
06.2022 - 04.2024

Cashier

Greg's Games
06.2021 - 09.2021

Bachelor of Arts - Sports Management

Montclair State University

High School Diploma -

Hamilton High School West

Similar Profiles

CREATE PROFILE
Colin D Henderson