COLINDA T. RUTHERFORD
East Orange,New Jersey
Summary
Enthusiastic Student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media.
Overview
2025
2025
years of professional experience
Work History
Senior Medical Assistant
New Your University Medical Center
New York, NY
07.2017 - Current
- Performed patient assessments, including taking vital signs and medical histories.
- Provided assistance to physicians during examinations, treatments and minor surgeries.
- Prepared patients for examination by performing preliminary physical tests.
- Reviewed patient records to ensure accuracy of data entered into the electronic health record.
- Conducted laboratory tests such as blood draws and urine collections.
- Initiated venipuncture procedures according to established protocols.
- Assisted in scheduling appointments, ordering supplies, and maintaining equipment inventory.
- Monitored medication refills and prescription renewals requested by physician or other healthcare provider.
- Maintained confidentiality of patient information in compliance with HIPAA regulations.
- Answered phone calls from patients seeking medical advice or assistance.
- Performed administrative duties such as filing paperwork and completing insurance forms.
- Acted as a liaison between patients and physicians regarding test results and treatment plans.
- Assisted in preparing specimens for laboratory testing.
- Ensured that all clinical areas were adequately stocked with necessary supplies.
- Communicated effectively with patients to ensure their understanding of instructions given by the physician or other healthcare personnel.
- Processed payments for services rendered using appropriate software systems.
- Managed patient flow within the clinic setting to maximize efficiency of operations.
- Assisted in coordinating referrals to specialists when necessary.
- Participated in quality assurance activities designed to improve patient care processes.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Incorporated outside records into charts and EHR.
- Measured vital signs and took medical histories to prepare patients for examination.
- Cleaned and maintained medical equipment following procedures and standards.
- Organized charts, documents and supplies to maintain team productivity.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Documented notes during patient visits.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Certified Home Health Aide/Hospice Caregiver
PARTNERS IN CARE
New York, New York
08.2013 - 07.2018
- Company Overview: New York, New York
- Monitors patient condition by observing physical and mental condition.
- Assists patients by providing personal services, such as bathing, dressing, and grooming.
- Helps patient care by teaching the use of a cane or walker, special utensils to eat, and personal hygiene.
- Records patient information and notifies nursing supervisor of changing or unusual conditions.
- Following asepsis standards maintains a safe, secure, and healthy patient environment.
Customer service Representative
QUALFON CALL CENTER
Georgetown, Guyana
05.2009 - 12.2009
- Company Overview: Georgetown, Guyana
- Answered inquiries by clarifying desired information; researching, locating, and providing information
- Resolved problems by clarifying issues; researching and exploring answers and alternative solutions
- Fulfilled requests by clarifying desired information; completing transactions; forwarding requests
- Maintained call center database by entering information
- Kept equipment operational by following established procedures; reporting malfunctions
Receptionist
MEDICAL DIAGNOSTIC CENTER
Georgetown, Guyana
02.2004 - 09.2008
- Company Overview: Georgetown Guyana
- Greeted and checked-in patients, and collected personal, medical, and insurance information
- Scheduled, rescheduled, and verified patient appointments
- Coordinated physician schedules and maintained patient flow by communicating patient arrivals or delays
- Managed patient records and files; reinforced and uphold patient confidentiality by HIPAA and clinic
- Managed office and medical supply inventories; received deliveries and organize supplies
(Internship/ Temporary employee)
Mount Sinai West
- Company Overview: Dermatology
- Managed office and medical supply inventories; received deliveries and organize supplies
- Assist Physicians with procedures; prepare patients before and after procedures
- Clean, prepare and package instruments for sterilization
- Prepare and package specimens to be transported and triage patients
Education
Diploma -
Walden university
Minneapolis, Minnesota01.2025
Diploma - Medical Assistant Program
ALLEN SCHOOL OF HEALTH SCIENCES
Brooklyn, New York05.2017
Double Award Technician Diploma - Mechanical & Electrical Engineering
GOVERNMENT TECHNICAL INSTITUTE
Georgetown, Guyana01.2005
High school diploma -
CHRISTIANSBURG WISMAR SECONDARY SCHOOL
Linden, Guyana01.2002
Skills
- Front Office Duties
- Insurance Verification
- Referrals
- Appointment Scheduling
- Vital Signs
- Urinalysis
- EKG/ECG
- Specimen Collection
- Sterilization & Autoclaving
- Basic Lab Tests
- Billing/Invoicing
- Multi-Line Phones
- Laboratory Procedure
- Clinical Procedure
- Phlebotomy
- Hematology
- Pharmacology
- Patient's Histories
- Knowledge in using MS Word and typing 45 wpm
- Reliable, responsible, honest, team player, easily adapt to new concept
- Familiar with OSHA workplace safety and HIPAA issued sanitation guidelines
- Brilliant communication and interpersonal skills
- Able to handle customer complaints in polite and empathetic manner
- Research
- Report Writing
- Meeting Coordination
- Analytics
- Presentations
- Project Support
- Operations Support
- Teamwork and Collaboration
- Public Speaking
- Strong Academic Record
- Workflow Optimization
- Computer Skills
- Outstanding communication skills
- Creative and Resourceful
- Creativity and Innovation
- Tech-Savvy
- Data Management
- Strategic planning and analysis
- Social Media
- Telephone Etiquette
- Social Media Posting
- Administrative tasks
- Collaboration
- Database Management
- Quality Control
- Problem-Solving
- Data Evaluation
- Team Collaboration
- Initiative
Affiliations
NSLS: Foundation of Leadership certificate
Honor roll
ASLS: Member of the Honor Society.
Golden Key; Member of the society.
Timeline
Senior Medical Assistant
New Your University Medical Center
07.2017 - Current
Certified Home Health Aide/Hospice Caregiver
PARTNERS IN CARE
08.2013 - 07.2018
Customer service Representative
QUALFON CALL CENTER
05.2009 - 12.2009
Receptionist
MEDICAL DIAGNOSTIC CENTER
02.2004 - 09.2008
(Internship/ Temporary employee)
Mount Sinai West
Diploma -
Walden university
Diploma - Medical Assistant Program
ALLEN SCHOOL OF HEALTH SCIENCES
Double Award Technician Diploma - Mechanical & Electrical Engineering
GOVERNMENT TECHNICAL INSTITUTE
High school diploma -
CHRISTIANSBURG WISMAR SECONDARY SCHOOL
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