COLLEEN BUSSY
Summary
Customer-focused professional with over 20 years of experience in fast-paced service environments. Strong record of handling customer needs with accuracy, professionalism, and efficiency. Recognized for reliability, strong communication, and consistently exceeding customer expectations.
Overview
21
21
years of professional experience
Work History
Front-end Head Cashier
Food Peddler
01.2012 - 01.2013
- Oversaw daily front-end operations.
- Trained new employees.
- Completed daily end-of-day drawer balancing and cash pickups.
Fileroom clerk
Bay Brokerage
01.2007 - 01.2010
- Maintained organized filing systems.
- Supported office operations through accurate record handling.
Customer Service / Counter Manager
Parma Cleaners
01.1996 - 01.2000
- Provided customer service and handled cash transactions.
- Managed daily counter operations.
- Trained new employees.
- Managed incoming and outgoing orders.
- Used basic computer systems to place orders.
- Handled phone inquiries.
- Completed nightly bank drops.
Customer Service / Counter Manager
Cavalier Cleaners
01.1992 - 01.1996
- Delivered customer service and handled cash transactions.
- Managed daily counter operations.
- Trained new employees.
- Oversaw incoming and outgoing order handling.
- Used basic computer systems to place orders.
- Handled phone inquiries.
- Completed nightly bank drops.
Skills
- Customer Service
- Cash Management
- Organization
- Problem Solving
- Communication
- Time Management
- Strong Work Ethic
- Teamwork
Timeline
Front-end Head Cashier
Food Peddler
01.2012 - 01.2013
Fileroom clerk
Bay Brokerage
01.2007 - 01.2010
Customer Service / Counter Manager
Parma Cleaners
01.1996 - 01.2000
Customer Service / Counter Manager
Cavalier Cleaners
01.1992 - 01.1996