Colleen Carney

• Delivered excellent customer service through prompt, courteous responses to direct, email, and phone inquiries from residents, vendors and real estate professionals.
• Processed work orders and routed to proper respondents.
• Processed lease/sales applications and arranged HOA interviews for approval.

• Verified continuous compliance with state and federal regulations and retained related documentation Tax Credit/Affordable Elderly Housing facility.
• Showed apartments to potential tenants and answered questions regarding community.
• Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
• Evaluated tenant eligibility in alignment with income restrictions and HUD regulations
• Maintained wait lists & tenant and vendor files.
• Classified all invoices for payment.
• Issued work orders as needed and verified completion.

Maintained files and

• Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Scheduled office meetings and client appointments for staff teams.
• Special projects, including: event planning, maintenance of corporate jet, research purchases for owner,

• Maintained patient files and kept current, entered data and completed other clerical tasks.
• Set and confirmed patient appointments and follow-ups.
• Accepted payment and submitted billing to insurance companies as needed.
• Coordinated travel arrangements and reconciliation of expense reports.