Colleen Carroll
151 News St. Jacksonville,FL
Summary
Dedicated and adaptable professional with desire to take on new challenges. Strong work ethic, proactive attitude, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
12
12
years of professional experience
Work History
Invoice Auditor
Landstar Transportation Logistics
Jacksonville, FL
09.2021 - Current
- Reviewed billing invoices to ensure accuracy and compliance with regulations.
- Verified accuracy of payment amounts by comparing invoices with contractual agreements.
- Communicated effectively with carriers, agents, management personnel, and team members about billing issues.
- Examined previous audit findings and created tactics for advancing future results.
- Ensured accuracy, completeness, and compliance with legal and regulatory requirements by reviewing company documents.
Customer Service Staff
Publix Supermarkets
Jacksonville, FL
03.2012 - Current
- Provided premier customer service by promptly greeting and assisting customers, handling inquiries effectively, resolving issues in a timely manner and ensuring customer satisfaction and loyalty.
- Processed incoming payments such as checks and electronic fund transfers while accurately inputting information into electronic systems.
- Contributed to management initiatives by actively participating in meetings and training sessions upon request.
- Effectively monitored employee performance, offering constructive feedback and coaching.
- Monitored all cash handling activities to ensure adherence to internal control procedures.
Education
General Education Degree -
Altamaha Technical College
Jesup, GASome College (No Degree) - Esthetician
Florida State College At Jacksonville
Jacksonville, FLSkills
- Customer service
- Communication
- Accountability
- Time management
- Commitment
- Positive attitude
- Work ethic
- Teamwork
- Conflict resolution
- Professionalism
References
References available upon request.
Timeline
Invoice Auditor
Landstar Transportation Logistics
09.2021 - Current
Customer Service Staff
Publix Supermarkets
03.2012 - Current
General Education Degree -
Altamaha Technical College
Some College (No Degree) - Esthetician
Florida State College At Jacksonville
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