Colleen Chin
Commonwealth of Massachusetts Division of Occupational Licensure
South Boston,MA
26
years of professional experience
Detail-oriented compliance officer with expertise in auditing and regulations enforcement. Proven track record in leading investigations and ensuring adherence to state laws.
Work History
Compliance Officer III
22 Years 5 Months- Conducted regular audits of licensing practices to identify areas for improvement and violations in Real Estate Officers throughout the State of Massachusetts.
- Led investigations into compliance violations, ensuring prompt resolution and reporting.
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Demonstrated adaptability in response to evolving industry standards, maintaining best practices in a dynamic regulatory environment.
- Confirmed data and licensing information through investigations and notified violators of required changes to bring operations into compliance.
- Completed field checks to verify licenses and permits for various businesses.
Real Estate Broker
4 Years- Guided clients through buying and selling processes, providing expert market insights and advice.
- Negotiated contracts to facilitate property transactions, ensuring favorable terms for clients.
- Analyzed market trends to provide clients with data-driven recommendations for pricing and investment opportunities.
- Developed comprehensive marketing strategies to enhance property visibility and attract potential buyers.
- Managed client relationships, fostering trust and loyalty through consistent communication and support.
- Collaborated with legal professionals to ensure compliance with real estate regulations during transactions.
- Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in a timely manner.
- Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
- Compared properties possessing similar features to determine competitive market prices.
- Resolved complex issues during transactions, ensuring client satisfaction and maintaining integrity of the deal.
- Coordinated rental agreements for [Type] properties, keeping occupancy high and helping renters find suitable spaces.
Investigator Deputy Sheriff
2 Years 6 Months- Conducted thorough investigations to gather evidence and establish facts for criminal cases.
- Collaborated with law enforcement agencies to enhance information sharing and case resolution.
- Conducted interviews with witnesses and suspects to obtain critical information for ongoing investigations.
- Documented findings and prepared detailed reports.
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
- Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
- Ensured compliance with legal regulations during investigations, minimizing risk for litigation or procedural errors.
- Conducted interviews with officers and inmates.
- Carefully documented statements, observations, and evidentiary materials.
- Coordinated with federal agencies on cross-jurisdictional cases, fostering effective collaboration and achieving shared goals.
Education
Bachelor of Science - Politcal Science
Master of Arts - Criminal Justice Administration
Paralegal Certificate - Paralegal Studies
Skills
Auditing processes
Internal audits
Regulatory compliance
Compliance reviews
Policy analysis
Regulatory compliance
External audits
Document review
Timeline
Compliance Officer III
Commonwealth of Massachusetts Division of Occupational Licensure
03.2004 - 08.2026Read More
Investigator Deputy Sheriff
Suffolk County Sheriff's Department
08.2000 - 02.2003Read More
Real Estate Broker
Seaport Realty Group
03.2000 - 03.2004Read More
Bridgewater State University
Bachelor of Science from Politcal Science
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University of Massachusetts Lowell
Master of Arts from Criminal Justice Administration
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Bridgewater State University
Paralegal Certificate from Paralegal Studies
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