Summary
Overview
Work History
Education
Skills
Timeline
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Colleen Condon

Lynnfield,MA

Summary

Dynamic Customer Care Research Analyst at Christianbook, recognized for exceptional communication and problem-solving skills. Proven track record in fostering teamwork and collaboration, while efficiently managing time and multitasking in fast-paced environments. Adaptable and detail-oriented, with a strong work ethic and a commitment to delivering outstanding customer service.

Overview

14
14
years of professional experience

Work History

Customer Care Research Analyst

Christianbook
10.2011 - 05.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.

Education

Associate of Science - Early Childhood Education

North Shore Community College
Danvers, MA
05-2001

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Dependable and responsible
  • Time management
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Organizational skills

Timeline

Customer Care Research Analyst

Christianbook
10.2011 - 05.2025

Associate of Science - Early Childhood Education

North Shore Community College

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Colleen Condon