Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Research Analyst
Criminal Research & Investigations
Tampa
09.2015 - Current
Analyzed criminal data to identify trends and patterns in investigations.
Conducted thorough literature reviews to support ongoing research projects.
Collaborated with law enforcement agencies and court clerks to gather case-related information.
Managed databases for organizing and retrieving investigative information.
Evaluated existing research methods and recommended improvements for efficiency.
Utilized a variety of tools such as Excel spreadsheets and databases for effective data manipulation and analysis.
Server/Wait Staff Member
The Rack
Brandon
01.2014 - 11.2014
Provided excellent customer service to ensure satisfaction.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Provided exceptional service to high volume of daily customers.
Took orders from customers accurately and in a timely manner.
Handled money transactions accurately while following company procedures for handling cash payments.
Operated POS terminals to input orders, split bills, and calculate totals.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Cleaned tables and chairs to prepare dining area for next customers.
Assisted in training new servers.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Checked food before serving it to customers.
Stayed informed about daily specials, new menu items, promotions.
Trained new employees on restaurant procedures and plating techniques.
Addressed complaints to kitchen staff and served replacement items.
Education
High School Diploma -
Strawberry Crest High School
Valrico, FL
05-2014
Skills
Customer service
Team collaboration
Conflict resolution
Presentation skills
Effective communication
Problem solving
High attention to detail
Program planning
Positive and growing mindset
Detail-oriented
Relationship building
Friendly, positive attitude
Training & Development
Good Telephone Etiquette
Active listening
Flexible and adaptable
Self-Directed
Organizational skills
Played fast pitch softball starting at 5yrs old
Cheers for varsity in HS
Play slow pitch softball Women’s /coed currently
Very comfortable with compound lifting & form
Very teachable
Very knowledgeable about fitness and how to grow muscle and confidence