Colleen Coyle
WAXHAW,NC
Summary
Skilled phlebotomist over 20 years experience, with a strong background in POC testing and data entry,and specimen processing. Proven ability to maintain operational efficiency and regulatory compliance while ensuring patient comfort and safety during procedures.
Overview
28
28
years of professional experience
Work History
Phlebotomist
Grifols Plasma Center
Rock Hill
07.2025 - 11.2025
- Collected blood samples following safety protocols and infection control measures.
- Monitored donors during procedures, providing comfort and addressing concerns promptly.
- Assisted with patient intake, ensuring accurate documentation and verification of donor eligibility.
- Maintained cleanliness and organization of phlebotomy area to uphold regulatory compliance.
Phlebotomist
PathGroup
Monroe, NC
05.2023 - 06.2024
- Performed venipuncture techniques efficiently while minimizing discomfort for patients.
- Adhered to quality assurance standards, contributing to safe and effective blood collection practices.
- Collaborated with healthcare team to enhance overall patient experience during donation process.
- Engaged in continuous learning about emerging phlebotomy techniques and technologies for improved service delivery.
Clinical Lab Assistant
Novant Health
Indian Trail, NC
11.2021 - 07.2022
- Prepared and processed laboratory specimens for accurate analysis and testing.
- Operated and maintained laboratory equipment to ensure optimal performance and reliability.
- Conducted quality control checks on test results to uphold accuracy and compliance standards.
- Assisted in training new staff on laboratory protocols and safety procedures.
- POC testing Covid, flu, strep, urinalysis, rsv
- Hematology CBC testing
Phlebotomist
Carolina Medical Lab
Matthews, NC
10.2020 - 06.2021
- Collected blood samples using venipuncture and capillary techniques,
- Implemented infection control protocols to enhance workplace safety and reduce contamination risks.
- Trained new staff on phlebotomy techniques, equipment handling, and donor care best practices
- drug screen processing, covid testing, poc testing
Phlebotomist
Quest Diagnostics
Rock Hill, SC
09.2018 - 04.2019
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples according to clinical protocols.
Clinical Assistant/Phlebotomist
Carolinas Healthcare System Mmg Matthews/ Waxhaw Op Lab
Matthews, NC Waxhaw Nc
08.2017 - 04.2019
- Coordinated appointment scheduling to optimize clinic workflow and enhance patient satisfaction.
- Streamlined communication between clinical staff, patients, and external specialists to ensure cohesive care delivery.
- Supported healthcare providers with preparation for patient consultations and follow-up care plans.
- Assisted with patient intake processes and maintained accurate electronic health records.
Clinical Assistant
Carolinas Cancer Care
Charlotte, NC
03.2002 - 06.2008
- Assisted healthcare providers with patient assessments and care plans.
- Managed patient scheduling to optimize appointment availability and ensure timely follow-ups.
- Maintained accurate medical records in electronic health record systems to support effective patient care.
- Coordinated communication between patients and clinical staff to enhance care delivery and patient experience.
- Phlebotomy
Phlebotomist
St. Joseph's Hospital
Cheektowaga, NY
03.1998 - 06.1999
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Stocked phlebotomy cart or carrier with appropriate supplies.
Phlebotomist
St. Josephs Hospital
Cheektowaga, NY
03.1998 - 06.1999
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Education
GED -
Maryvale High School
Cheektowaga, NYPhlebotomy - phlebotomy
Erie I Boces
West Seneca, NYSkills
- Venipuncture
- Order of draw techniques
- Specimen handling
- POC Testing
- Specimen processing
- Processing
- Patient care
- Scheduling
- Data Entry
Timeline
Phlebotomist
Grifols Plasma Center
07.2025 - 11.2025
Phlebotomist
PathGroup
05.2023 - 06.2024
Clinical Lab Assistant
Novant Health
11.2021 - 07.2022
Phlebotomist
Carolina Medical Lab
10.2020 - 06.2021
Phlebotomist
Quest Diagnostics
09.2018 - 04.2019
Clinical Assistant/Phlebotomist
Carolinas Healthcare System Mmg Matthews/ Waxhaw Op Lab
08.2017 - 04.2019
Clinical Assistant
Carolinas Cancer Care
03.2002 - 06.2008
Phlebotomist
St. Joseph's Hospital
03.1998 - 06.1999
Phlebotomist
St. Josephs Hospital
03.1998 - 06.1999
GED -
Maryvale High School
Phlebotomy - phlebotomy
Erie I Boces