Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Colleen Hackett

Wauwatosa,WI

Summary

Offering strong foundation in collaborative teamwork and customer service, eager to learn and excel in supportive environment. Conducts tasks with focus on efficiency and reliability, eager to pick up necessary skills quickly and effectively. Ready to use and develop communication and organizational skills in a customer service role.

Overview

4
4
years of professional experience

Work History

Team Member

Sweetgreen
03.2024 - Current


  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Greeted guests pleasantly and answered menu questions.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Improved overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Server

Arte Wine And Painting Studio
05.2022 - 08.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Checked guests' identification before serving alcoholic beverages.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Bakery Associate

Sendik's
06.2021 - 09.2021
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
  • Offered immediate assistance and menu advice to guests, documented orders, and conveyed special requests to baker and assistants.
  • Provided support to other departments within the store as needed, fostering a collaborative work environment.
  • Washed dishes efficiently.

Education

Bachelor of Arts - Illustration

Milwaukee Institute of Art & Design
Milwaukee, WI
05-2026

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Cash handling
  • Taking orders
  • Cleaning and sanitizing

Accomplishments

  • Worked with clients for multiple art commissions.
  • Worked with professional clients City of Milwaukee Anti Tobacco-Free Alliance & Wisconsin Tobacco Quit Line and Penfield Children's Center Croquet Ball for illustrative poster designs.


Interests

  • Graphic Design
  • Fashion
  • Creative Writing

Timeline

Team Member

Sweetgreen
03.2024 - Current

Server

Arte Wine And Painting Studio
05.2022 - 08.2022

Bakery Associate

Sendik's
06.2021 - 09.2021

Bachelor of Arts - Illustration

Milwaukee Institute of Art & Design

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