Colleen Heath
Coastal Harbor Health System
Savannah,GA
2027
years of professional experience
Healthcare support professional with hands-on patient-care experience in behavioral healthcare and intensive family caregiving. Experienced in patient monitoring, clinical observation, documentation, personal care, healthcare scheduling, and maintaining patient safety. BLS certified with a strong commitment to compassionate care, accurate documentation, and following established clinical procedures. Seeking to transition into an EKG Technician role and bring hands-on patient-care experience to a diagnostic setting.
Work History
Mental Health Technician
1 Year 5 Months- Maintain patient safety while providing support in a high-acuity behavioral healthcare environment.
- Utilize de-escalation and crisis-management techniques while collaborating with nurses and other members of the care team.
- Monitor patients and document behavioral and clinical observations according to facility procedures.
- Assist patients with personal care and communicate changes in condition or behavior to nursing staff.
- Follow established safety, infection-control, documentation, and patient-care procedures.
Primary Family Caregiver
- Provided intensive hands-on care for a medically complex family member, including personal care, wound care, and tracheostomy suctioning.
- Monitored daily needs and changes in condition, maintained patient safety, and communicated with healthcare providers.
- Coordinated medical appointments, scheduling, and ongoing care needs.
Education
Bachelor of Science - Interdisciplinary Studies
With a focus on Behavioral Analysis and Education
Skills
Patient Monitoring
Clinical Observation
Patient Safety
Crisis De-escalation
Personal Care
Clinical Documentation
Healthcare Scheduling
Crisis management
BLS/CPR
Timeline
Mental Health Technician
Coastal Harbor Health System
04.2025 - CurrentRead More
Primary Family Caregiver
Private Family Care
2013 - 02.2020Read More
Savannah State University
Bachelor of Science from Interdisciplinary Studies
Read More
Earlier Professional Experience
Co-Teacher | Calvary — September 2020 – October 2021
Co-Teacher | Bright Horizons — October 2021 – August 2024
Lead Teacher | JEA — August 2024 – February 2025
- Followed structured schedules and curriculum-focused activities while maintaining safe, engaging environments.
- Supported development, independence, and individual milestones through structured activities, effective classroom management, and age-appropriate, eye-level communication.