COLLEEN JOHNSON
Wheatland,MO
Summary
Dynamic Escrow Officer with proven expertise at Alliance Title, adept at closing document preparation and regulatory compliance. Recognized for enhancing customer satisfaction through exceptional communication and problem-solving skills, consistently ensuring timely transactions and accurate title document reviews. Committed to delivering high-quality service in fast-paced environments.
Overview
2023
2023
years of professional experience
1
1
Certification
Work History
Escrow Officer
McCaffree Title
- Facilitated communication between buyers, sellers, and lenders to ensure smooth transaction processes.
- Prepared and reviewed closing documents for accuracy and compliance with regulations.
- Managed escrow accounts, ensuring timely disbursement of funds during transactions.
- Conducted detailed title searches to identify any issues affecting property ownership.
- Consistently met deadlines for preparing necessary paperwork for closings while maintaining high-quality work standards.
- Returned executed loan packages to lender for review and approval in accordance with lender instructions.
- Checked signatures and legal descriptions for accuracy and integrity.
- Reviewed contracts thoroughly to ensure accuracy before proceeding with the escrow process.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to escrow transactions.
- Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
Escrow Officer
Alliance Title Company
Office Admin
Johnson Contracting
Oak Grove, MO
01.2006 - 07.2022
- Negotiated contracts with vendors for cost-effective services while maintaining quality standards in office operations.
- Managed daily administrative tasks such as scheduling appointments, answering phone calls, and maintaining records to ensure smooth office operations.
- Streamlined administrative tasks such as inventory management, ordering supplies, and maintaining office equipment to support day-to-day operations effectively.
- Managed all aspects of office administration, including organizing supplies, answering phones, and filing important records.
- Implemented new office policies that increased overall productivity while maintaining high levels of employee satisfaction.
- Supported administrative tasks such as data entry, record maintenance, and appointment scheduling for improved office efficiency.
- Managed all administrative tasks including billing, insurance coordination, and record-keeping for smooth office operations.
- Performed daily administrative tasks such as photocopying, scanning, mailing packages, creating reports thus ensuring smooth office functioning.
- Managed various administrative tasks such as creating and maintaining spreadsheets, preparing reports, and processing purchase orders to support the overall organization of the office space.
- Helped maintain an organized back office area by filing documents properly, managing databases accurately, and staying current on administrative tasks.
- Managed sensitive information with discretion, ensuring confidentiality in all aspects of district administration.
- Performed billing and accounts receivable as well as accounts oayable, workmans comp insurance and audits.
Escrow Officer/Funder
Accurate Title
Orland Park, Ks
04.2021 - 01.2022
- Facilitated communication between buyers, sellers, and lenders throughout transaction processes.
- Prepared closing documents ensuring accuracy and compliance with regulatory standards.
- Coordinated escrow transactions by managing timelines and deadlines efficiently.
- Conducted thorough reviews of title reports to identify potential issues before closing.
- Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
- Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
- Collaborated with real estate agents and lenders to expedite closing times on property sales.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to escrow transactions.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Reviewed contracts thoroughly to ensure accuracy before proceeding with the escrow process.
- Checked signatures and legal descriptions for accuracy and integrity.
- Returned executed loan packages to lender for review and approval in accordance with lender instructions.
- Consistently met deadlines for preparing necessary paperwork for closings while maintaining high-quality work standards.
Licensed Real Estate Broker
Tri County Realty
Oak Grove, MO
07.2004 - 07.2020
- Negotiated contracts and agreements to facilitate successful real estate transactions.
- Conducted market analysis to determine property values and identify investment opportunities.
- Guided clients through buying, selling, and leasing processes with expert advice and support.
- Developed comprehensive marketing strategies to promote listings across multiple platforms.
- Analyzed market trends to advise clients on pricing strategies and investment decisions.
- Managed multiple listing services memberships and kept abreast of changes in rules, regulations, and industry standards to maintain compliance.
- Increased sales volume by developing and maintaining strong relationships with clients and other real estate professionals.
- Maintained in-depth knowledge of local market trends, neighborhood statistics, school ratings, and community amenities to effectively advise clients on property values.
- Expanded client base through effective networking at industry events, seminars, and open houses.
- Developed customized marketing plans for each listing using a mix of traditional advertising methods, digital platforms, social media outreach, and targeted email campaigns.
- Streamlined transaction processes, ensuring timely closings and minimal delays for both buyers and sellers.
- Collaborated with attorneys, title companies, mortgage lenders, home inspectors, and appraisers to facilitate successful transactions.
- Maximized client satisfaction by consistently following up on leads, referrals, and new business opportunities to ensure a steady flow of potential buyers or sellers.
- Conducted comprehensive market analysis to accurately price properties for optimal results in competitive markets.
- Negotiated purchase contracts and lease agreements to establish maximum value for clients.
- Conducted competitive market analysis to determine optimal pricing for properties.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
- Arranged for inspections and surveys of sold properties.
- Managed roster of clients to send announcements and information on new properties.
- Helped clients navigate transactions, complete paperwork and finalize sales or purchases.
- Verified sales compliance with local governmental regulations, environmental standards and industry good practices.
- Monitored contract execution to verify complete fulfillment of terms.
Education
GED - General
Missouri GED
Independence, MO04.2017
Skills
Title document review
Closing document preparation
Real estate transactions
Real estate closing processes
Escrow standards
Loan document review
Notary public certification
Title clearance
Loan document packages
Closing process expertise
Closing disclosure
Title requirements
Consumer disclosures
Legal requirements
Document preparation
Closing process management
Legal compliance awareness
Lender relations
Funds disbursement
Industry networking
Title insurance
Closing process coordination
Contracts
Regulatory compliance
Customer service
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking Abilities
Reliability
Excellent communication
Verbal and written communication
Data entry
Professionalism
Document review
Basic mathematics
Complex Problem-solving
Appraisal review
Real estate knowledge
Certification
Missouri Notary
Timeline
Escrow Officer/Funder
Accurate Title
04.2021 - 01.2022
Office Admin
Johnson Contracting
01.2006 - 07.2022
Licensed Real Estate Broker
Tri County Realty
07.2004 - 07.2020
Escrow Officer
McCaffree Title
Escrow Officer
Alliance Title Company
GED - General
Missouri GED