Colleen Kish
DeMotte,IN
Summary
Professional with background in coordinating cases, ensuring seamless operations, and effective client management. Known for strong communication, analytical skills, and problem-solving abilities. Consistently delivers results through team collaboration and adaptability in fast-paced environments. Skilled in conflict resolution, documentation, and maintaining client confidentiality.
Overview
14
14
years of professional experience
Work History
Surgical Case Coordinator
Franciscan Health Crown Point
Crown Point, IN
09.2024 - Current
- Managed scheduling for patient appointments, optimizing resource allocation and minimizing wait times.
- Implemented electronic health record systems, improving data accuracy and accessibility for clinical staff.
- Completed various administrative tasks such as making phone calls, answering emails and inputting data into systems for a 9 room O.R..
- Safeguarded client confidentiality by adhering to strict privacy guidelines and maintaining secure records management practices.
- Maintained current knowledge of applicable procedures and compliance requirements to optimize effectiveness.
- Collaborated closely with external agencies to ensure seamless service provision, minimizing gaps in care for clients.
- Maintained detailed documentation of client interactions, services provided, and case outcomes for accurate record keeping and compliance purposes
- Efficiently managed caseloads while prioritizing urgent cases to ensure prompt attention was given when needed most.
- Contributed to the creation of a supportive work environment by actively participating in team meetings, sharing resources, and offering constructive feedback to colleagues.
- Demonstrated cultural competence in working with diverse populations, ensuring equitable access to services for all clients.
- Coordinated multiple facets of process without sacrificing performance.
- Collaborated with departments such as cath lab and endoscopy on daily basis to resolve issues.
- Provided leadership, guidance and support to staff members.
Operating Technician
Cleveland-Cliffs
East Chicago, IN
05.2012 - 07.2024
- Collaborated with team members to troubleshoot operational issues effectively.
- Implemented process improvements that enhanced operational efficiency and reduced downtime.
- Trained new technicians in equipment handling and safety protocols.
- Managed inventory levels, ensuring timely availability of materials for production runs.
- Successfully completed scheduled preventative maintenance tasks while minimizing disruption to ongoing operations.
- Strengthened compliance with industry regulations through diligent adherence to guidelines during daily tasks.
- Streamlined communication between departments, coordinating with other technicians and supervisors to address operational concerns.
- Supported new employee training by sharing technical expertise and assisting with hands-on demonstrations.
Education
Phlebotomy - Heakth Science
Indiana University
IN06.1998
Skills
- I have several skill sets that will benefit an employer I am hard working, self-starter, pay attention to detail, team player and a problem solver
Timeline
Surgical Case Coordinator
Franciscan Health Crown Point
09.2024 - Current
Operating Technician
Cleveland-Cliffs
05.2012 - 07.2024
Phlebotomy - Heakth Science
Indiana University