Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Gardening, reading, word games, pickleball, walking/hiking
Timeline
Generic

Colleen Lawrence

Delta,BC

Summary

Successful Leader with over 12 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills.


Experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed.


Problem solver, networker. Proficient Leadership member and manager delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in all facets of Hospitality .


Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams.


Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with a cultural diverse range of staff and volunteers.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Leadership Team Member

Gleanings for the Hungry
01.2010 - 05.2022
  • Mentored and guided staff and volunteers to foster proper completion of assigned duties.
  • Demonstrated knowledge of our organization's goals and mentored staff and volunteers in reaching objectives aligned with our core values.
  • Built strong relationships with staff and volunteers through positive attitude and attentive response.
  • Modeled exceptional member care service and mentored associates.

Housekeeping Manager

Gleanings for the Hungry
03.2008 - 05.2022
  • Managed staff of two+ housekeepers.
  • Communicated repair needs to maintenance staff.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Managed team productivity and workflow to exceed quality standards.

Education

Bachelor of Arts - Education

University of Alberta
Edmonton, AB
04.1982

Skills

  • Managing Operations and Efficiency
  • Positive Reinforcement Strategies
  • Management Training
  • Employee Coaching and Motivation
  • Employee Performance Reviews
  • Program Optimization
  • Constructive Feedback
  • Policy Development and Enforcement
  • Training Junior Team Members
  • Human Resources Oversight
  • Scheduling and Coordinating
  • Maintaining Clean Work Areas
  • Hiring and Onboarding
  • Problem Anticipation and Resolution
  • Performance Tracking and Evaluations
  • Bible Studies
  • Job Assignments
  • Administration and Reporting
  • Behavior Modeling
  • Assignment Delegation
  • Procedure Implementation
  • Growth Planning
  • Effective Working Relationships
  • Operational Efficiency
  • Client Meetings
  • Group Prayer

Affiliations

My husband and I are affiliated with a world wide Christian organization called You With A Mission.

Certification

  • TESOL Training - April 2020 - September 2020

Gardening, reading, word games, pickleball, walking/hiking

I love being active and keeping my mind sharp. I enjoy doing a variety of activities to keep myself healthy physically, mentally, emotionally and spiritually.

Timeline

Leadership Team Member

Gleanings for the Hungry
01.2010 - 05.2022

Housekeeping Manager

Gleanings for the Hungry
03.2008 - 05.2022

Bachelor of Arts - Education

University of Alberta
  • TESOL Training - April 2020 - September 2020
Colleen Lawrence