Colleen LeGros
North Andover,MA
Summary
Proven achiever with extensive experience in office administration and customer service at North Andover Public Schools. Excelled in data entry and fostering professional relationships, significantly enhancing team productivity and operational efficiency. Demonstrated ability to manage complex tasks and improve organizational systems, showcasing exceptional computer skills and a commitment to positive outcomes.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
North Andover Public Schools
2021.08 - 2024.06
- Supported the Assistant Superintendent of Finance and Operations
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Maintained inventory of office supplies and placed orders.
- Conducted research for project proposals, compiling information that supported winning bids.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
Teaching Assistant
North Andover Public Schools
2020.09 - 2022.08
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
Education
Associate Degree - Communication Studies
University of Massachusetts Boston
Boston, MADiploma -
Winchester High School
Winchester, MA06.1995
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
Timeline
Administrative Assistant
North Andover Public Schools
2021.08 - 2024.06
Teaching Assistant
North Andover Public Schools
2020.09 - 2022.08
Associate Degree - Communication Studies
University of Massachusetts Boston
Diploma -
Winchester High School
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