Colleen Leonard
Webster,New York
Overview
11
11
years of professional experience
1
1
Certification
Work History
HR Business Partner
LaBella Associates
Rochester, NY
05.2022 - Current
- HRBP for Rochester, Twin Tiers and Great Lakes Regions totaling (10) offices and (1000) employees
- Developed strategic business relationships with Directors to advance Division goals
- Built trust with supervisors to identify and manage range of employee relations issues
- Significantly increased supervisor contacts with HR
- Conducted HR investigations as needed
- Implemented changes and managed annual Performance Review process for organization
- Initiated procurement of software to assist in compensation analysis and development of job descriptions
- Facilitated and improved off-boarding process
- Initiated Form I-9 audit and brought EEO-1 filing in house
- Monitored federal and state level employment law developments and advised HR team of compliance steps
- Developed and presented multiple trainings to supervisors
Employee & Labor Relations Manager
Nazareth College
Rochester, NY
08.2021 - 05.2022
- Responsible for Employee Relations with Staff and Faculty
- Responsible for Labor Relations with local SEIU for Adjunct Faculty
- Conduct HR investigations as needed
- Coordinate legal responses with outside counsel
- Manage daily HR Operations involving Recruitment, Benefits and Onboarding
- Implement processes, procedures and systems to streamline, organize and process information efficiently
- Review and implement Performance Management Process
- Initiated 90 day Employee and Employer Review
HR Compliance Manager
CDS Life Transitions, Inc.
05.2020 - 08.2021
- Responsible for Human Resources Compliance for CDS and it's six affiliates; collaborate with multiple departments regarding needs and requirements;
- Maintain extensive knowledge of employment law, recent court decisions, and current workplace trends;
- Monitor constantly changing legislation, Executive Orders and Department of Labor guidance related to Covid-19 and make recommendations relative to compliance with state requirements;
- Review and update policies in accordance with federal, state and local laws;
- Conduct audits of internal HR processes to evaluate efficiency, identify weaknesses and recommend improvements;
- Lead investigator for all HR complaints: conduct detailed, professional HR investigations of all employee complaints, generate summary report with findings; work with outside legal counsel as needed;
Senior HR Generalist
CDS Life Transitions
08.2019 - 05.2020
- Functioned in an HR Business Partner role, responsible for all HR functions for Prime Care Coordination (2018) with 362 employees;
- Responsible for supervising HR Generalists in five separate HUBs across Western and Central New York;
- In charge of compliance, leave administration, employee relations, performance management and oversight of recruitment and strategy;
- Focused on building a strong HR foundation for Prime Care to operate on;
- Transitioned move from operational to long term strategic focus.
Human Resource Administrator
Legal Assistance Of Western New York
09.2015 - 08.2019
- Solo Human Resources Manager for a $11.5 million dollar non-profit organization with 150 employees in 7 separate offices;
- Initiated involvement in an insurance consortium to maintain high quality benefits and control prices, saving $250,000 in the first year;
- Managed health, dental, vision and other benefits for staff;
- Responsible for organizational compliance with state and federal laws;
- Managed employee relations issues that arise, perform HR investigations as appropriate and work with employment law counsel as necessary;
- Worked with managers and supervisors to manage employee issues;
- Introduced EAP program; implemented HR dashboard
- Drafted new policies and procedures;
- Manage various employee leaves: Short-Term Disability, FMLA, Paid Family Leave, etc. and ADA accommodation process;
Bookkeeper
Legal Assistance Of Western New York
10.2014 - 09.2015
- Responsible for all Accounts Payable functions for mid-sized non profit organization;
- Created new systems of organization;
- Reconciled accounts, managed audits and updated financial records in an accurate and efficient manner.
- Provided outstanding customer service by handling issues professionally and in a timely manner.
Practice Assistant (Lead)
Beth Israel Deaconess Medical Center
01.2014 - 08.2014
- Performed Administrative Assistant duties for a newly opened Urgent Care;
- Created reference manuals and communicated procedural updates to staff;
- Registered and triaged incoming patients;
- Developed and implemented patient registration procedures;
- Managed the reception area, including responding to telephone calls, in-person requests, internal and external communications;
Administrative Assistant
Four Corners OB/GYN
2011 - 2013
PBX Admissions
Mercy Regional Medical Center
2009 - 2010
Bookkeeper
TLC Builders, LLC
2006 - 2010
Accounts Receivable Clerk
Ponderosa Do It Best
2005 - 2006
Deputy Town Clerk
Town Of Bayfield
2004 - 2005
General Manager / Office Manager
Hassle Free Sports
2001 - 2004
Reservations Manager
Mild To Wild Rafting & Jeep Trail Tours Inc.
2001 - 2001
Litigation Paralegal
Faraci & Lange, LLP
1994 - 2001
Human Resources Assistant
University Of Rochester
1992 - 1994
Education
Bachelor of Arts - Psychology
SUNY College At Geneseo
Geneseo, NYAlternative Dispute Resolution Certificate
Cornell ILR School
Rochester, NYParalegal Certificate
National Paralegal Studies
Rochester, NYSkills
- Coaching
- Conflict Resolution/ Mediation
- Recruiting, Onboarding, Orientation, Benefits Administration, Leave Administration, Employee/Labor Relations & Compliance
- Extensive knowledge of Employment Law
- ADP, Paychex and Bamboo
- Microsoft Office Suite
- Meditech, Allscripts, Epic
- Medical terminology
Certification
SHRM-CP (02/19 to present)
Certified Mediator
Certified Arbitrator
Timeline
HR Business Partner
LaBella Associates
05.2022 - Current
Employee & Labor Relations Manager
Nazareth College
08.2021 - 05.2022
HR Compliance Manager
CDS Life Transitions, Inc.
05.2020 - 08.2021
Senior HR Generalist
CDS Life Transitions
08.2019 - 05.2020
Human Resource Administrator
Legal Assistance Of Western New York
09.2015 - 08.2019
Bookkeeper
Legal Assistance Of Western New York
10.2014 - 09.2015
Practice Assistant (Lead)
Beth Israel Deaconess Medical Center
01.2014 - 08.2014
Administrative Assistant
Four Corners OB/GYN
2011 - 2013
PBX Admissions
Mercy Regional Medical Center
2009 - 2010
Bookkeeper
TLC Builders, LLC
2006 - 2010
Accounts Receivable Clerk
Ponderosa Do It Best
2005 - 2006
Deputy Town Clerk
Town Of Bayfield
2004 - 2005
General Manager / Office Manager
Hassle Free Sports
2001 - 2004
Reservations Manager
Mild To Wild Rafting & Jeep Trail Tours Inc.
2001 - 2001
Litigation Paralegal
Faraci & Lange, LLP
1994 - 2001
Human Resources Assistant
University Of Rochester
1992 - 1994
Bachelor of Arts - Psychology
SUNY College At Geneseo
Alternative Dispute Resolution Certificate
Cornell ILR School
Paralegal Certificate
National Paralegal Studies