Colleen Madden
Las Vegas,NV
Summary
Seasoned Behind the Wheel Trainer of 7 Years. Former Relief Cab Road Supervisor with a proven track record at Transdev North America, Inc, and Whittlesea Blue Cab. Excelled in employee training, performance evaluation, and regulatory compliance, ensuring high customer satisfaction and policy adherence. Skilled in both leadership. Prepared flies for audits by RTC, and personnel, demonstrating a unique blend of technical and interpersonal abilities.
Overview
14
14
years of professional experience
Work History
Behind the Wheel Trainer
Transdev North America, Inc
Las Vegas, NV
08.2016 - Current
- Provided feedback on employee performance based on observed results during training sessions.
- Resolved any issues raised by participants during the training session in a timely manner.
- Explained goals and expectations required of trainees.
- Audited company's legal documents to verify compliant policies and procedures.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Relief Road Supervisor
Whittlesea blue Cab
Las Vegas, NV
08.2011 - 09.2016
- Prepared accident reports.
- Responded to accidents took pictures.
Education
Bachelor of Arts - Communications.
University of Nevada, Las Vegas
Las Vegas, NV01-1988
High School Diploma -
Bonanza High School
Las Vegas, NV06-1984
Skills
- Employee training
- Performance evaluation
- Regulatory compliance
- Prepared audits for Transdev for RTC
Timeline
Behind the Wheel Trainer
Transdev North America, Inc
08.2016 - Current
Relief Road Supervisor
Whittlesea blue Cab
08.2011 - 09.2016
Bachelor of Arts - Communications.
University of Nevada, Las Vegas
High School Diploma -
Bonanza High School