Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassandra Franco

Long Beach,CA

Summary

Goal-driven Trainer successful in working with both students and leadership to develop interesting and successful training programs. First-rate problem-solving, program management, and team-building abilities. Bringing many years of experience assessing training needs and conceptualizing training materials.

Overview

7
7
years of professional experience

Work History

Behind The Wheel Trainer

Global Paratransit
Gardena, California
01.2023 - Current
  • Transporting those individuals with disabilities safely to and from locations
  • Providing great customer service while transporting safety

• Training new and returning drivers behind the wheel

Ride Operator

Disneyland Resort
Anaheim, California
05.2018 - 10.2023
  • Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
  • Demonstrated knowledge of ride operations, including proper use of restraints.
  • Resolved customer complaints in a professional manner.

Shuttle Driver

FedEx Express
Costa Mesa, California
05.2019 - 01.2023
  • Transport freight safety from the airport to the warehouse in which we were located

Education

High School Diploma -

Woodrow Wilson High School
Long Beach, CA
06-2017

Some College (No Degree) -

Long Beach City College
Long Beach, CA

Skills

  • Clear verbal communication
  • Complaint resolution
  • Passenger safety protocols
  • Transportation services

Timeline

Behind The Wheel Trainer

Global Paratransit
01.2023 - Current

Shuttle Driver

FedEx Express
05.2019 - 01.2023

Ride Operator

Disneyland Resort
05.2018 - 10.2023

High School Diploma -

Woodrow Wilson High School

Some College (No Degree) -

Long Beach City College
Cassandra Franco