Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Colleen McCloskey

Laurel Springs,NJ

Summary

Dedicated Certified Phlebotomist with a solid background in blood collection and laboratory testing. Demonstrated success in processing specimens and conducting thorough analyses to ensure accurate results. Committed to applying strong work ethic and compassion in all patient interactions. Seeking a role that offers growth and the chance to make a positive impact.

Overview

14
14
years of professional experience
1
1
Certification

Work History

PST/Phlebotomist

Labcorp
09.2022 - Current
  • Perform blood collections by venipuncture and capillary techniques for all age groups
  • Collect specimens for drug screens, paternity tests, alcohol tests etc.
  • Perform data entry of patient information in an accurate and timely manner
  • Process billing information and collect payments when required
  • Prepare all collected specimens for testing and analysis
  • Maintain patient and specimen information logs
  • Provide superior customer service to all patients
  • Administrative and clerical duties as necessary
  • 1. Travel to additional sites when needed

Front Desk Receptionist/Phlebotomist

Axia Women's Health-Voorhees, NJ
11.2021 - 10.2022
  • Updating and Organizing patient records ensuring accuracy and validity of information, sort and distribute communications in a timely manner, Greet and welcome patients, sort and distribute mail, fax/scan/copy documentation, update and maintain databases on ICD10 and others such as, mailing lists, contact lists, and patient information, prior authorization of imaging tests and/or medication requests, obtaining HIPPA laws, Verifying Insurance, Scheduling Appointments for various departments and locations Perform blood collections by venipuncture and capillary techniques for expecting mothers and women.

PST/Phlebotomist

Autumn Lake Healthcare
04.2022 - 09.2022
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Perform blood collections by venipuncture and capillary techniques for all age groups
  • Collect specimens for drug screens, paternity tests, alcohol tests etc.
  • Perform data entry of patient information in an accurate and timely manner
  • Process billing information and collect payments when required
  • Prepare all collected specimens for testing and analysis
  • Maintain patient and specimen information logsProvide superior customer service to all patients
  • Administrative and clerical duties as necessaryTravel to additional sites when needed

Patient Aide

South Jersey Radiology Associates-West Deptford, NJ
09.2018 - 12.2021
  • Updating and Organizing patient records ensuring accuracy and validity of information, sort and distribute communications in a timely manner, Greet and welcome patients, screen them for whichever study, get patient changed and bring to designated area. Assist patient getting on and off the table, fax/scan/copy documentation, update and maintain databases, obtaining HIPAA laws, get and ensure that the patient is always comfortable. Use PACS & Intergy. computer programs.

Front Desk Receptionist

South Jersey Radiology-West Deptford, NJ
09.2018 - 12.2021
  • Updating and Organizing patient records ensuring accuracy and validity of information, sort and distribute communications in a timely manner, Greet and welcome patients, sort and distribute mail, fax/scan/copy documentation, update and maintain databases on ICD10 and others such as, mailing lists, contact lists, and patient information, prior authorization of imaging tests and/or medication requests, obtaining HIPPA laws, Verifying Insurance, Scheduling Appointments for various departments and locations

Front Desk Receptionist

Hand & Stone Massage and Facial Spa-Voorhees, NJ
08.2017 - 02.2019
  • Spa Associate and Receptionist. Checking in and out clients, scheduling appointments on Millennium, selling memberships to prospective clients, handling cash, opening and closing the spa, educating clients on services and specials, inputting client information obtaining HIPAA laws, monthly meetings with management on performance of the spa

Receptionist/Office Assistant

Dr. Grace D Tamara-Voorhees, NJ
07.2018 - 09.2018
  • Updating and Organizing patient records ensuring accuracy and validity of information, sort and distribute communications in a timely manner, Greet and welcome patients, sort and distribute mail, fax/scan/ copy documentation, update and maintain databases on ICD10 and others such as, mailing lists, contact lists, and patient information, prior authorization of imaging tests and/or medication requests, obtaining HIPPA laws

Ride Operator/Admissions/Sambulance

Diggerland USA
06.2014 - 08.2017
  • Assists guests on and off rides in a safe and responsible manner, checking guest restraints, cleaning ride units, closing down the rides, assist guests with redeeming tickets for entry into the park, answering questions regarding the facility, maintains daily operation of the admissions area, answering phones to assist with party planning and group discounts. Mascot duties/educational programs for educating students in safety, first aid, and water safety.

Office Assistant/Receptionist

Dr. Joseph White's Office Internal Medicine
02.2014 - 07.2014
  • Updating and Organizing patient records ensuring accuracy and validity of information, sort and distribute communications in a timely manner, Greet and welcome patients, sort and distribute mail, fax/scan/ copy documentation, update and maintain databases on ICD10 and others such as, mailing lists, contact lists, and patient information, prior authorization of imaging tests and/or medication requests, obtaining HIPPA laws

Sales Associate

Macy's Department Store
01.2012 - 12.2013
  • Customer Service, be knowledgeable of all products in every department, maintain customer/associate relationships, and meet sales goals.

Office Assistant

Bright Now Dental
06.2011 - 12.2011
  • Record and document storage, welcoming patients, charge entry for procedures, prior authorization for dental procedures, taking phone messages for proper triage.

Education

Certificate of Phlebotomy - Phlebotomy

Expertise Phlebotomy
Clementon, NJ

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Merit Institute
Mount Laurel, NJ
07.2022

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Sterling High School
Somerdale, NJ
12.2011

Skills

  • Navinet (2 years)
  • Officemate
  • Customer Service (5 years)
  • Front Desk (4 years)
  • ICD-10 (5 years)
  • CPT Coding (2 years)
  • Insurance Verification (2 years)
  • ICD-9 (2 years)
  • Medical Records (4 years)
  • Medical Office Experience
  • Phlebotomy
  • Communication skills
  • English
  • LCM
  • Admin Express

Certification

  • NRCMA
  • Certified Phlebotomy Technician
  • First Aid Certification
  • Driver's License
  • CPR Certification

Timeline

PST/Phlebotomist

Labcorp
09.2022 - Current

PST/Phlebotomist

Autumn Lake Healthcare
04.2022 - 09.2022

Front Desk Receptionist/Phlebotomist

Axia Women's Health-Voorhees, NJ
11.2021 - 10.2022

Patient Aide

South Jersey Radiology Associates-West Deptford, NJ
09.2018 - 12.2021

Front Desk Receptionist

South Jersey Radiology-West Deptford, NJ
09.2018 - 12.2021

Receptionist/Office Assistant

Dr. Grace D Tamara-Voorhees, NJ
07.2018 - 09.2018

Front Desk Receptionist

Hand & Stone Massage and Facial Spa-Voorhees, NJ
08.2017 - 02.2019

Ride Operator/Admissions/Sambulance

Diggerland USA
06.2014 - 08.2017

Office Assistant/Receptionist

Dr. Joseph White's Office Internal Medicine
02.2014 - 07.2014

Sales Associate

Macy's Department Store
01.2012 - 12.2013

Office Assistant

Bright Now Dental
06.2011 - 12.2011

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Merit Institute

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Sterling High School

Certificate of Phlebotomy - Phlebotomy

Expertise Phlebotomy

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