Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
Overview
9
9
years of professional experience
Work History
Senior Field Data Technicians
Osmose
Oklahoma City, OK
03.2023 - Current
Ensured timely completion of projects with strong time management and prioritization skills.
Assisted in designing and implementing custom data solutions tailored to client needs.
Provided training and support to end-users, fostering a deeper understanding of various data tools and applications.
Managed multiple projects simultaneously while adhering to strict deadlines and quality standards.
Improved decision-making processes, providing senior management with detailed analysis and actionable insights.
Analyzing problems to identify significant factors, gathering pertinent data and recognizing solutions.
Planning and organizing work
Communicating effectively orally and in writing
Work in an outdoor environment to collect field data that supports the engineering and design of fiber optic cable facilities. This will include measurements of attachment heights, span distances, angles
Submit organized, detailed data for each project that could include maps, field notes and digital images.
Operate and maintain equipment that would include tablet computer, digital camera, measuring tools and Personal Protective Equipment.
Communicate effectively and on a daily basis with the project management team.
Work safely and independent of supervision.
Cable Lineman
Qualtek Wireless
Oklahoma, Oklahoma
08.2022 - 03.2023
Worked effectively at heights and in confined spaces to handle job requirements.
Handled wide-ranging residential and commercial jobs with skill and efficient use of time.
Replaced components or systems in residential and commercial buildings and properly disposed of old equipment.
Maintained clean, attractive and well-performing company vehicle by inspecting daily and consistently handling routine upkeep.
Located problems with existing systems using expert testing and troubleshooting abilities.
Minimized unnecessary safety risks by complying consistently with OSHA and company guidelines.
Ability to do mainline fiber splicing
Utility Locator
Usic
Oklahoma, Oklahoma
10.2021 - 08.2022
Read maps and blueprints to determine general utility locations and pinpointed using metal detector.
Performed excavation to expose fiber optic lines.
Searched for underground utilities, accurately marked and photographed location.
Provided accurate documentation and sketches of utility locations and marked with Day-Glo paint.
Closed out tickets for daily work orders and reported completion to supervisor.
Checked equipment for safety and functionality.
Worked outdoors in various weather conditions.
Located telecommunication, electric power, gas, water and sewer lines.
Stayed ready for customer demands by maintaining clean and organized supplies and tools.
Cable tv Installation Technician
J&S Communications
Oklahoma, Oklahoma
01.2021 - 10.2021
Resolved emergency and after-hours call outs with professionalism and extensive expertise in different types of cable installations and related devices.
Installed and configured new customer systems and educated on proper use.
Served and satisfied customers with knowledgeable support for diverse cable needs.
Located problems with existing systems using expert testing and troubleshooting abilities.
Minimized unnecessary safety risks by complying consistently with OSHA and company guidelines.
Observed and promoted safety protocols while working in dynamic environments, including climbing poles and ladders, or entering manholes and cable vaults.
Telecommunications Tower Technician
Kmm Tekkecommunication
Kent, wa
07.2019 - 08.2020
Interpreted work orders and graphics to modify circuit layouts.
Cleaned, adjusted and lubricated components to complete routine equipment maintenance tasks.
Tested power supply capability and communication links to verify optimum performance.
Tested equipment following installation or repair, verifying functionality and adherence to specifications.
Tested circuits and components to troubleshoot telecommunications equipment.
Observed and promoted safety protocols while working in dynamic environments, including climbing poles and ladders, or entering manholes and cable vaults.
Traffic Flagger
Traffic Management Inc
Auburn, wa
11.2018 - 07.2019
Used signs and cones to guide traffic safely through work areas.
Signaled motorists to indicate obstacles or repair work ahead.
Performed preventative maintenance on vehicles and heavy equipment.
Manage day to day work zone set up.
Meeting or exceeding customer, state and company expectations
Security Officer
Us Security Associates
Olympia, wa
02.2018 - 10.2018
Patrolled public areas regularly to detect and resolve unsafe conditions.
Contributed to total building security, effectively distributing resources to cover all access points and building areas.
Defused conflicts and security issues through effective de-escalation and crisis management techniques.
Worked daily with Microsoft office and Excel daily.
Office Management
Brian Moody and Son Construction
Yelm, wa
01.2016 - 03.2018
Evaluated and reviewed office procedures to improve efficiency.
Fielded questions from staff, customers and vendors using phone and email.
Built collaborative working relationships within organization to achieve goals.
<ul>
<li>Operations Management Responsibilities:</li>
<li>Supervised a cross-functional team of over 40, including field technicians, logistics personnel, and customer service agents.</li>
<li>Developed and implemented SOPs that improved field installation efficiency by 30%.</li>
<li>Managed nationwide GPS device deployments for fleet clients, coordinating logistics, and resource allocation.</li>
<li>Maintained service-level agreements (SLAs) with clients, ensuring a 95%+ client satisfaction rate.</li>
<li>Monitored and managed the inventory of GPS tracking devices and installation equipment.</li>
<li>Generated and presented monthly operational performance reports to executive leadership.</li>
<li>IT Management Responsibilities:</li>
<li>Led the administration and technical maintenance of the Nsoroma GPS tracking platform (web and mobile).</li>
<li>Oversaw server infrastructure, software updates, and data security across internal systems.</li>
<li>Integrated third-party APIs into the company’s GPS platform for enhanced client reporting.</li>
<li>Provided tier-2 technical support for software and hardware issues, reducing resolution time by 40%.</li>
<li>Implemented cybersecurity protocols and backup solutions to secure client data.</li>
<li>Researched and deployed new GPS hardware models, reducing device failure rates by 25%.</li>
</ul> at NSOROMA GPS LTD<ul>
<li>Operations Management Responsibilities:</li>
<li>Supervised a cross-functional team of over 40, including field technicians, logistics personnel, and customer service agents.</li>
<li>Developed and implemented SOPs that improved field installation efficiency by 30%.</li>
<li>Managed nationwide GPS device deployments for fleet clients, coordinating logistics, and resource allocation.</li>
<li>Maintained service-level agreements (SLAs) with clients, ensuring a 95%+ client satisfaction rate.</li>
<li>Monitored and managed the inventory of GPS tracking devices and installation equipment.</li>
<li>Generated and presented monthly operational performance reports to executive leadership.</li>
<li>IT Management Responsibilities:</li>
<li>Led the administration and technical maintenance of the Nsoroma GPS tracking platform (web and mobile).</li>
<li>Oversaw server infrastructure, software updates, and data security across internal systems.</li>
<li>Integrated third-party APIs into the company’s GPS platform for enhanced client reporting.</li>
<li>Provided tier-2 technical support for software and hardware issues, reducing resolution time by 40%.</li>
<li>Implemented cybersecurity protocols and backup solutions to secure client data.</li>
<li>Researched and deployed new GPS hardware models, reducing device failure rates by 25%.</li>
</ul> at NSOROMA GPS LTD