Colleen Mills
Grand Rapids
Summary
Dynamic professional with a proven track record at the Michigan Department of Health and Human Services, excelling in client assistance and quality assurance. Recognized for exceptional communication and time management skills, ensuring safety and satisfaction while enhancing service delivery. Committed to fostering teamwork and optimizing operational efficiency in diverse environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Primary Caregiver
Michigan Department of Health and Human Services
Grand Rapids
07.2021 - 12.2024
- Assisted individual clients with grocery shopping, doctor appointments, and errands.
- Ensured cleanliness of client environments by sanitizing surfaces and laundering clothes and dishes.
- Planned and prepared nutritious meals and snacks while offering eating assistance when needed.
- Established a safe environment by strictly adhering to safety standards.
Quality Inspector
Festida Foods
Grand Rapids
10.2019 - 06.2021
- Alerted supervisor regarding unsatisfactory products to initiate corrective actions.
- Sanitized product lines to ensure compliance with quality standards.
- Maintained high-quality production through rigorous monitoring and evaluation.
- Led production line operations, optimizing efficiency and output.
Janitorial Worker
United Commercial Services, Inc.
Grand Rapids
07.2015 - 08.2016
- Established clean, organized office areas to foster a comfortable work environment for staff.
- Supported team members in completing tasks efficiently and within deadlines.
- Cleaned building floors by sweeping, mopping or vacuuming.
Food Vendor
Sutton Concessions
Muskegon
03.2011 - 08.2013
- Established and dismantled food stands at multiple events.
- Managed all aspects of food stands, including stocking, preparation, and cooking.
- Traveled to various county fairs to deliver food services.
Systems Monitor
Meijer
Muskegon
10.2010 - 10.2011
- Established pricing strategies for goods and services to enhance competitiveness.
- Maintained accurate price reporting and records to ensure consistency.
- Assisted cashiers with IT troubleshooting and electronic equipment issues across all departments.
Education
Nursing
Grand Rapids Community College
Grand Rapids, MI06-1998
High School Diploma -
East Kentwood High School
Grand Rapids, MI06-1987
Skills
- Communication skills
- Time management
- Team collaboration
- Problem solving
- Active listening
- Attention to detail
- Inventory management
- Client assistance
- Task prioritization
- Customer service and support
- Cash handling
- Payment processing
- Clerical support
- Adaptability in teamwork
- Quality assurance
Certification
- CPR/AED/First Aid Certification for Adults and Children
Affiliations
- Volunteer at the Health Ministry of the St. Andrew's Cathedral.
Timeline
Primary Caregiver
Michigan Department of Health and Human Services
07.2021 - 12.2024
Quality Inspector
Festida Foods
10.2019 - 06.2021
Janitorial Worker
United Commercial Services, Inc.
07.2015 - 08.2016
Food Vendor
Sutton Concessions
03.2011 - 08.2013
Systems Monitor
Meijer
10.2010 - 10.2011
Nursing
Grand Rapids Community College
High School Diploma -
East Kentwood High School
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